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Product Identifiers

PublisherMcGraw-Hill Professional Publishing

ISBN-10007034003X

ISBN-139780070340039

eBay Product ID (ePID)7038260342

Product Key Features

Number of Pages1872 Pages

Publication NameJuran's Quality Handbook

LanguageEnglish

Publication Year1998

SubjectQuality Control

FeaturesRevised

TypeTextbook

Subject AreaTechnology & Engineering, Business & Economics

AuthorA. Blanton Godfrey, Joseph M. Juran

FormatHardcover

Dimensions

Item Height2.3 in

Item Weight5.7 Oz

Item Length9.3 in

Item Width7.7 in

Additional Product Features

Edition Number5

Intended AudienceScholarly & Professional

LCCN98-043311

ReviewsBuyer's Guide Best-selling industrial engineering booksBy Monica ElliotConsidered the essential reference in quality engineering and management practices, this international standard has been completely updated. Contributed, revised, and edited by a global team of industry experts, the fifth edition has an emphasis on software and provides coverage of the newest methods in planning, control, and results. Written for managers, quality and industrial engineers, and students, this title reaches beyond the management side to address new customer service, supplier relations, and worldwide market standard considerations. Subjects include ISO 9000 and QS 9000; software development; total quality management; self-directing teams; Taguchi methods and techniques; benchmarking; statistical problem solving; and more., Buyer's Guide Best-selling industrial engineering books By Monica Elliot Considered the essential reference in quality engineering and management practices, this international standard has been completely updated. Contributed, revised, and edited by a global team of industry experts, the fifth edition has an emphasis on software and provides coverage of the newest methods in planning, control, and results. Written for managers, quality and industrial engineers, and students, this title reaches beyond the management side to address new customer service, supplier relations, and worldwide market standard considerations. Subjects include ISO 9000 and QS 9000; software development; total quality management; self-directing teams; Taguchi methods and techniques; benchmarking; statistical problem solving; and more.

Dewey Edition21

IllustratedYes

Dewey Decimal658.562

Edition DescriptionRevised edition

Table Of ContentContributors. Preface to the Fifth Edition. How to Use the Handbook. How to Think About Quality. The Quality Planning Process. The Quality Control Process. The Quality Improvement Process. Process Management. Quality and Income. Quality and Costs. Measurement, Information, and Decision-Making. Computer Applications to Quality Systems. The ISO 9000 Family of International Standards. Benchmarking. Strategic Deployment. Total Quality Management. Human Resources and Quality. Training for Quality. Project Management and Product Development. Market Research and Marketing. Quality in Research and Development. Software Development. Operations. Inspection and Test. Job Shop Industries. Customer Service. Administrative and Support Operations. Process Industries. Quality in a High Tech Industry. Automotive Industry. Travel and Hospitality Industries. Government Services. Health Care Services. Financial Services Industries. Second-Generation Data Quality Systems. Quality and Society. Quality and the National Culture. Quality in Developing Countries. Quality in Western Europe. Quality in Central and Eastern Europe. Quality in the United States. Quality in Japan. Quality in the People's Republic of China. Quality in Latin America. Basic Statistical Methods. Statistical Process Control. Acceptance Sampling. Design and Analysis of Experiments. Reliability Concepts and Data Analysis. Appendix I-Glossary of Symbols and Abbreviations. Appendix II-Tables and Charts. Appendix III-Selected Quality Standards, Specifications, and Related Documents. Appendix IV-Quality Systems Terminology. Appendix V-Quality Improvement Tools. Name Index. Subject Index.

SynopsisThis reference text covers the trilogy of processes - quality planning, quality control, and quality results - that underlie management for quality. This edition contains all the tools necessary for successful quality engineering and management.

LC Classification NumberTS156.Q3618 1998