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Excelencia en servicio Lean Six Sigma: una guía para la certificación de cinturón verde... Enviado rastreado-
AUD44,00
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Estado:
“This product has passed our meticulous quality checks and is guaranteed to be in great condition”
En muy buen estado
Libro que se ha leído y que no tiene un aspecto nuevo, pero que está en un estado excelente. No hay desperfectos visibles en la tapa y se incluye sobrecubierta, si procede, para las tapas duras. Todas las páginas están en perfecto estado, sin arrugas ni roturas y no falta ninguna. El texto no está subrayado ni resaltado de forma alguna, y no hay anotaciones en los márgenes. Puede presentar marcas de identificación mínimas en la contraportada o las guardas. Muy poco usado. Consulta el anuncio del vendedor para obtener más información y la descripción de cualquier posible imperfección.
- ¡Cómpralo ya!Excelencia en servicio Lean Six Sigma: una guía para la certificación de cinturón verde... Enviado rastreado
Envío:
AUD33,00 (aprox. 20,18 EUR) International Economy : tracked-no signature (11 to 35 business days).
Ubicado en: , Australia
Entrega:
Entrega prevista entre el lun. 30 sep. y el mié. 9 oct. a 43230
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N.º de artículo de eBay:204270789158
Última actualización el 21 jun 2024 05:14:04 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- En muy buen estado
- Notas del vendedor
- “This product has passed our meticulous quality checks and is guaranteed to be in great condition”
- MPN
- black & white illustrations, black & whi
- Brand
- J. Ross Publishing
- Style
- ABIS_BOOK
- Color
- Green
- ISBN
- 9781604270068
- Publication Year
- 2008
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Lean Six Sigma Service Excellence: a Guide to Green Belt Certification and Bottom Line Improvement
- Item Height
- 229 mm
- Publisher
- J Ross Publishing
- Subject
- Management
- Item Width
- 152 mm
- Number of Pages
- 312 Pages
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Product Information
Over the past couple of decades, growth in the number of new service and not-for-profit organizations has out-paced manufacturing in the global economy. Six Sigma and Lean, two of the most successful initiatives for improving quality and productivity rooted in the manufacturing sector, are now needed by organizations in the non-manufacturing sectors of the economy. With the ever-growing demands of customers, ensuring quality and productivity in service organizations as a distinctive core competence is becoming essential to achieving a competitive advantage and maintaining customer loyalty for long-term survival. Current books on Lean Six Sigma for service or transactional organizations either require a significant technical background, or are rather conceptual in nature and lack the detail of the tools, how to use them, and the practical skill-building exercises needed to give readers the ability to actually implement Lean Six Sigma in their organizations. This book fills the void. Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a user friendly guide to successfully implementing Lean Six Sigma practices in non-manufacturing organizations. It is also an inexpensive path to Green Belt certification. Mr. Taylor provides an overview of the Lean Six Sigma concepts and step-by-step examples of how to apply each of the relevant tools in practical situations. Next, readers will work through several problems to exercise their new found understanding. This learning approach of application and exercise should be of particular interest to those interested in, but unable to afford the large expense of most Lean Six Sigma training courses. Dedicated to executives and managers of service and transactional organizations, Lean Six Sigma Service Excellence emphasizes how productivity can be used as a distinctive competence for achieving and maintaining competitive advantage in non-manufacturing environments.
Product Identifiers
Publisher
J Ross Publishing
ISBN-13
9781604270068
eBay Product ID (ePID)
96613688
Product Key Features
Publication Year
2008
Subject
Management
Number of Pages
312 Pages
Language
English
Publication Name
Lean Six Sigma Service Excellence: a Guide to Green Belt Certification and Bottom Line Improvement
Type
Textbook
Format
Hardcover
Dimensions
Item Height
229 mm
Item Width
152 mm
Additional Product Features
Country/Region of Manufacture
United States
LeafCats
378
Descripción del artículo del vendedor
Información de vendedor profesional
Da Hub Pty Ltd
Thomas Gascoigne
46 Union Street / 6199
2580 Goulburn, NSW
Australia
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- -***3 (247)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaGreat seller who I have bought from before. This CD was described as Very Good+. Offered at a good price that included postage. The seller contacted me shortly after my purchase to advise that - in preparing my order - a scratch was noticed on the edge of the CD disc, but that it didn’t penetrate the stored media area. Did I still want the CD or a refund ? I decided to still get the CD, which plays perfectly ! Very happy with my item, this transaction & this kind & honest seller.
- t***_ (152)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaItem arrived as described. Would purchase from this seller again. Although I paid for tracking it was posted as untracked, I received an immediate refund of the postage as soon as I contacted the seller. Quick and easy communication.
- o***s- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadadisc, inserts, booklet all in near-mint condition; case damaged, however broken pieces not in postage envelope so likely damaged prior to shipping; alerted seller to issue, but no resolution offered other than to return item; very rare CD so decided to retain; friendly, very quick service; item safely packaged in bubble-wrap envelope.Max Romeo – Open The Iron Gate 1973-1977 CD Disc NM (#204374475946)