The Second Story Shop

Votos de vendedor (35)

• u***l (135)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  The seller handled my purchase with great care, ensuring secure packaging and timely shipping. The listing photos were highly detailed and accurately represented the item. Shipping was both efficient and reasonably priced. A truly excellent experience—thank you!
• c***i (2047)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Fast shipping and excellent packaging. Item as described. Very nice and fair value. Highly recommended seller! Would do business with again. Thanks!
• 0***s (247)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  Shipped quickly. These were packaged carefully. These were as described and as pictured. In very nice condition. Very happy with this purchase, thank you!! A great value
• l***t (240)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Perfect! Just as described, great condition. Fast shipping and great price. Would do business again! Thank you! Packaged great!
• 4***d (61)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  Great seller! Product arrived as described and on time! Thank you! Would but from again!
• s***s (201)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Received the order, two of the four vacuum bags were missing. Contacted the seller. Seller offered a less than fair refund amount. I counteroffered that the seller either provide a fair refund for the missing items or simply provide the missing items. If neither option was possible, I advised I'd be returning the order. The seller was able to provide the two missing bags. All ended well, but the seller made it a less than enjoyable purchase.

  Respuesta de thesecondstoryshop- Votos a los que ha respondido el vendedor thesecondstoryshop.- Votos a los que ha respondido el vendedor thesecondstoryshop.

  The item was factory sealed, and any missing contents were due to a packaging issue outside of my control. I immediately offered a 50% refund on the item price, and when that wasn’t accepted, I sourced and shipped the missing bags at no cost. I’m a small one person business but took a loss on this sale to make sure my buyer got what they pay for. I handled the situation promptly and respectfully, though the tone of the buyer’s communication was not equally courteous.