Awful experience! I gave the seller my measures, the dress came bigger than asked, so I decided to return, opened a return request and then decided to close because I thought i could have the dress tailored (it ended up being more expensive than the dress). Closing my return was my mistake but Ebay told me that only the seller could reopen the request. Seller refused to accept my return when they assured me I had 30 days to return. Seller takes days to reply and doesnt provide a clear answer.
Respuesta de ssunfay- Votos a los que ha respondido el vendedor ssunfay.- Votos a los que ha respondido el vendedor ssunfay.
Hello, all our products are customized based on the images and customer requirements. Each item undergoes quality inspection before shipment, and none have issues prior to dispatch. Regarding returns, we strictly follow eBay's return procedures. Should any problems arise with the product, we will do our utmost to resolve them.
s***o (1)- Votos emitidos por el comprador.
Último año
Compra verificada
The whole transaction was very fast, they respond very quickly to all your questions, and you can choose the color and style you want, I love this supplier.
s***f (3)- Votos emitidos por el comprador.
Últimos 6 meses
Compra verificada
Loved the dress! It was a custom made order. A bit bigger than the size I have, but still good! Shipping was speedy! Worth the price.
i***i (29)- Votos emitidos por el comprador.
Mes pasado
Compra verificada
This dress is stunning! It’s quality material and design. For the price of this I can’t believe how beautifully crafted it is!
n***f (56)- Votos emitidos por el comprador.
Último año
Compra verificada
It looked amazing! My daughter was very happy!
Thank you for sending it fast so we could take her to our trip for the photo session to celebrate her 15th bday!
5***o (5)- Votos emitidos por el comprador.
Últimos 6 meses
Compra verificada
I try to always be honest... and although both the dress and the sleeves are off... the cape that I asked you to make turned out good, so thank you. But, I wish if only the dress was as good in reality as it looks in the photo...