For more than a decade, Go-Parts has worked diligently to provide high-quality OEM/Replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.
Ubicación: Estados UnidosUsuario desde: 30 sep 2013Vendedor: goparts_online
Very bad experience! They sent an item that had nothing to do with description...regarding the refund they wanted me to send it back on my expenses without taking under consideration the shipping costs,taxes,etc. They would refund me 59$ when I would have spent 180$! in total...for their mistake!!! Extremely unprofesional and very disappointed.
Respuesta de goparts_online- Votos a los que ha respondido el vendedor goparts_online.- Votos a los que ha respondido el vendedor goparts_online.
Hello,
We sincerely apologize for the frustrating experience you had with your order. Receiving an item that does not match the description is unacceptable, and we understand your disappointment regarding the return and refund process.
Please reach out to us at cs@go-parts.com so we can review your case again and explore a fair resolution. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our service.
Best Regards
Go-Parts
a***5 (891)- Votos emitidos por el comprador.
Últimos 6 meses
Compra verificada
Lightning fast shipping, packaged well, great price, accurately described received what was was pictured.
0***0 (1133)- Votos emitidos por el comprador.
Mes pasado
Compra verificada
As described and fast shipping
e***7 (336)- Votos emitidos por el comprador.
Últimos 6 meses
Compra verificada
Great communication and arrived quickly. Excellent seller!
r***- (1)- Votos emitidos por el comprador.
Últimos 6 meses
Compra verificada
Just reporting this order was delivered on June 3rd as was planned.