Una tienda de videojuegos que celebra todas las cosas relacionadas con el juego con un guiño a la escena retro de los 80 y 90. También nos encantan todas las cosas hechas en Japón.
Ubicación: Reino UnidoUsuario desde: 26 jul 2017Vendedor: gamesgalaxyconsett
Información de la empresa
Nombre de la empresa: Games Galaxy Retail Ltd.Dirección: The Derwent Centre, Consett, Durham, United Kingdom DH8 5SDNúmero de teléfono: 01207506688Correo electrónico: nik@gamesgalaxy.co.ukNúmero de IVA: GB 284280001CRN: 10528139
I paid import costs at the checkout, but then had to pay €24 more afterwards. They did not refund this and did not take responsibility for this problem. When the package arrived, the box was heavily damaged, and again, they took 0 responsibility for some kind of refund. The seller has great products, but this doesn’t compensate at all with the very bad customer service!
Respuesta de gamesgalaxyconsett- Votos a los que ha respondido el vendedor gamesgalaxyconsett.- Votos a los que ha respondido el vendedor gamesgalaxyconsett.
That you had to pay import charges had NOTHING to do with us. Sorry it happened but we did everything right. Then you just started making loads of new complaints and tried to make a huge deal of a broken case which can be easily replaced. We offered you a £2 refund but no deal, you just screamed are we joking?. We packed it well in a box and you didn't even show the packaging so you probably broke the box yourself just to try to extort an unrealistic amount of money out of us. Never again!
o***i (596)- Votos emitidos por el comprador.
Últimos 6 meses
Compra verificada
Great seller, excellent communication, securely packaged & a speedy dispatch. Would definitely recommend and use again. Two thumbs up.
d***d (1063)- Votos emitidos por el comprador.
Mes pasado
Compra verificada
Honest ebayer
Item had issues but seller informed and helped
Gave discount before shipping so gets positive feedback. Honest seller
k***u (1218)- Votos emitidos por el comprador.
Últimos 6 meses
Compra verificada
Fast despatch item as seen and described good packaging arrived early top seller
1***7 (53)- Votos emitidos por el comprador.
Último año
Compra verificada
Item in good condition as described, good packaging, quick reactivity. A very good vendor.
Unfortunately shipping from UK to Europe took 17 days and 24 GBP. I can get to London by train in 7h or get a shipment from China in about 10 days for free so it's not easy to understand.
1***6 (0)- Votos emitidos por el comprador.
Últimos 6 meses
Compra verificada
The item described is the one I received. The condition communicated (new) is the condition received. No transaction problems. The cd is functional and not scratched.