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Ubicación: ChinaUsuario desde: 05 jun 2012Vendedor: echoii_mall
Vendedor Excelenteechoii_mall es uno de los vendedores con mejor reputación de eBay. Ofrece constantemente un servicio de atención al cliente excepcional. Más información
Item delivered on time but Post Office delivered to wrong address.
r***o (736)- Votos emitidos por el comprador.
Mes pasado
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Great eBayer Product received as promised Thanks Sharon
y***i (1408)- Votos emitidos por el comprador.
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Great seller... fasst postage to Sydney... No problems !
s***p (2)- Votos emitidos por el comprador.
Mes pasado
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The order was placed on April 15 and the estimated delivery date was by May 6. However, tracking status as of May 11 indicated that the item was not even in transit yet. It was also frustrating that the request to cancel the order was denied almost immediately after the order was placed saying that the order was already processed. Ironic that the item never arrived despite the fast processing time and thus a refund was requested. Only good thing was that the refund was issued promptly.
Respuesta de echoii_mall- Votos a los que ha respondido el vendedor echoii_mall.- Votos a los que ha respondido el vendedor echoii_mall.
Sorry dear customer
due to the order was marked as shipped
so the system refused your cancellation
but sincerely sorry that due to it was out of stock
so the package is not able to be shipped out
and we have already process a full refund for you through the case
do you got the money ?
if yes can you pls also kindly help remove the bad rating ?
we can offer you another 3 AUD as a compensation for this matter ?
is that Ok for you ?
best regards