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Management Innovation in US Public Water and, Seidenstat, Nadol, Kaplan+=-

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Management Innovation in U.S. Public Water and , Seidenstat, Nadol, Kaplan+=
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Características del artículo

Estado
Nuevo: Libro nuevo, sin usar y sin leer, que está en perfecto estado; incluye todas las páginas sin ...
PublishedOn
2005-03-18
ISBN
9780471657446
EAN
9780471657446
Publication Year
2005
Type
Textbook
Format
Hardcover
Language
English
Publication Name
Management Innovation in U. S. Public Water and Wastewater Systems
Item Height
1in
Author
Michael Nadol
Item Length
9.6in
Publisher
Wiley & Sons, Incorporated, John
Item Width
6.4in
Item Weight
21.3 Oz
Number of Pages
344 Pages

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Product Information

A pioneering volume of best practices for running effective public water and wastewater utilities Management Innovation in U.S. Public Water and Wastewater Systems is a unique guidebook of cutting-edge managerial and operational best practices currently used at a number of different municipal water and wastewater utilities. The diverse group of contributors consists of managers, utility directors, analysts, and consultants who know the real-world demands of the industry, and add authoritative insights to the examination and critique of each management innovation. Featuring numerous case histories illustrating how each innovation was developed and how the principles supporting each were put into practice, Management Innovation in U.S. Public Water and Wastewater Systems: Establishes standards for measuring success as utilities innovate and improve Evaluates financial concerns and innovations Illuminates innovations in planning for future investments Explores tools for customer communications and other technology concerns Details state-of-the-art management strategies, including Six Sigma A first-of-its-kind book, Management Innovation in U.S. Public Water and Wastewater Systems will quickly become the resource that managers, CEOs, and directors of water and wastewater utility companies always have at their fingertips. This book follows the authors' well-respected and popular book Reinventing Water and Wastewater Systems: Global Lessons for Improving Water Management (published by Wiley).

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0471657441
ISBN-13
9780471657446
eBay Product ID (ePID)
43431887

Product Key Features

Author
Michael Nadol
Publication Name
Management Innovation in U. S. Public Water and Wastewater Systems
Format
Hardcover
Language
English
Publication Year
2005
Type
Textbook
Number of Pages
344 Pages

Dimensions

Item Length
9.6in
Item Height
1in
Item Width
6.4in
Item Weight
21.3 Oz

Additional Product Features

Lc Classification Number
Hd4461.M25 2005
Table of Content
Editors and Contributors. Part I: Introduction and Overview. 1. Innovation Among Public Sector Water and Wastewater Systems ( The Editors ). 2. Current Trends in Public Utility Management and Inventive Strategies for Major Challenges ( James A. Parrott and Sharma L. Young ). Part II: Setting Standards for Success. 3. Standardizing Performance Indicators for Water and Wastewater Utilities ( Nora F.C. Freeman and Gregory C. Heitzman ). 4. Accreditation and Quality Improvement: What's the Financial Bottom Line? ( Dean Kaplan ). Part III: Financial Strategies. 5. Debt Management Ideas: Risks and Returns of Creative Financing in an Infrastructure-Intensive Industry ( Michael Nadol ). 6. Wall Street Perspectives on Management that Matters ( Richard P. Larkin ). Part IV: Planning and Infrastructure Issues. 7. Watershed Management Practices ( Christopher S. Crockett and Brian G. Marengo ). 8. Water Infrastructure Rehabilitation: The Nashville Approach ( Cyrus Q. Toosi ). 9. Natural Drainage Systems: Leading by Example ( Darla Inglis ). Part V: Customer Involvement. 10. Incorporating the Voice of the Utility Customer: Effective Use of Utility Customer Survey Research ( Linda J. McAleer ). 11. Citizen Participation in Wastewater Projects ( Robert R. Williams ). 12. Competitive Assessment and Change Management: The Complete Solution--Technical and Political ( Adam J. Kramer ). Part VI: Information Technology. 13. Getting Results from an Enterprise Geographic Information System ( Susan Lior ). 14. Philadelphia's Automatic Meter Reading Program: A Retrospective Look ( James Bolno ). 15. Development of an Integrated Capital Program Management System for the Austin Water Utility ( Chris Lippe, Charles Schoening, Daniel P. Baker, and David W. Harris ). 16. The Challenge of Merging Water Companies: Combining Data and Converting to an Enterprise ArcGIS/ArcSDE System ( Jos Bell and Ronald R. Butcher ). Part VII: Best Practices in Management and Leadership. 17. CitiStat: Bringing a New Level of Efficiency and Effectiveness to Baltimore City's Water Utility ( Matthew D. Gallagher ). 18. Using Six Sigma to Improve Operations at the Fort Wayne Water Pollution Control Plant ( Michele Hill and Cheryl Cronin ). 19. From "Command and Control" to a Team-Based Organization: Challenges Associated with the Reorganization of a Large Water Utility ( Randall A. Monteith ). Index.
Copyright Date
2005
Topic
Environmental / Waste Management, Natural Resources, Facility Management
Lccn
2004-019937
Dewey Decimal
363.610684
Intended Audience
Scholarly & Professional
Dewey Edition
22
Illustrated
Yes
Genre
Technology & Engineering, Nature, Business & Economics

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