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Difficult Conversations: What to say in tricky situations without ruining the relationship by Anne Dickson (Paperback, 2006)
Precio:
AUD34,98
Aproximadamente21,41 EUR
+ AUD116,67 de envío
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Estado:
Dickson describes a range of difficult conversations that frequently occur in intimate, social and work situations, and reveals simple but powerful techniques that will transform the situation. We may not like doing it, but not speaking up usually makes matters worse.