You may cancel your order or part of of your order by sending an email to us at firstname.lastname@example.org quoting your name, address, the name or a description of the Goods and your order reference number.
If you have received the Goods and wish to return it because you change your mind or the item is no longer needed you must send us an email to email@example.com
Item must be returned to us in the same condition in which you received them in their original packaging and in a reasalable condition.
We retain the right to refuse a refund on any item not deemed reasalable.
If your order has arrived damaged we will ask you to send us a photo of the damage it self as well as damaged part in order to assist us in taking the appropriate course of action.
Items must not have been used or assembled in any way. Returns cannot be accepted once the Item has been assembled.
Customer must take reasonable care of the goods while they are in their possesion and if fail to comply with this obligation, we may have a right of action against and a refund can be refused. This duty of care includes the products being sent back in the original packaging to avoid any damage during transportation back to our warehouse.
Damaged items will not be replaced if your product has been assembled or if the item is located at different address then the one it was dispatched to.
Childrens mattress and childrens bedding cannot be returned once the packaging has been opened (Due to hygiene and safety reasons).
Refund will be credited to your card, bank or Paypal account whithin 30 days from receipt of your returned Goods in our warehouse.
Any modifications, adaptations or any other remedial work carried out on any items without our written consent, will result in loosing your right to return your goods and no refund shall be issued. We strongly recommend that under no circumstances any modifications are carried out on any of our products - If you decide to do so this is at your own risk.