zengrove_commerce

Votos de vendedor (257)

• r***5 (7)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Llegó súper rápido y venia todo lo que mostraba en la foto. El embalaje llegó en excelentes condiciones. El valor del producto está muy bien en relación con la calidad del mismo. Sin duda volvería a comprarle a este vendedor en una futura ocasión.
• 8***s (1)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Unfortunately, our package was lost in shipment and the seller had no more inventory of our item. The seller was quick to refund our money. I would not hesitate to order from them again.
• m***s (388)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  The item arrived exactly as described. The seller communicated effectively and addressed any concerns promptly. I highly recommend this seller and would definitely purchase from them again!

  Respuesta de zengrove_commerce- Votos a los que ha respondido el vendedor zengrove_commerce.- Votos a los que ha respondido el vendedor zengrove_commerce.

  We apologize for the inconvenience caused by the mishandled shipment. As soon as we were notified by the carrier of the delivery issue, we took immediate action to process your refund. Please be assured that your funds were never compromised. We understand your frustration with this situation. We're committed to providing a positive shopping experience for all our customers. Thank you for your understanding.

  Respuesta secundaria de m***s- Votos en los que el comprador ha dejado un comentario adicional.- Votos en los que el comprador ha dejado un comentario adicional.

  Please send me a feedback revision request. If you wish to revise your original feedback you can contact the seller directly and ask them to send you a feedback revision request. Once you’ve received your revision request, you’ll then have 10 days to revise the request or decline it.
• n***i (11)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Thus company is so full of BS. I order this item 2 times. They said the 1st order was lost so I ordered again because they advertised the item 20% off. Ordered 2nd time and they gave a fake tracking number. It sent me a message that it was delivered. Lies! Don’t order from this company. Now they show the item available at 2 times the cost. They’re not legit!

  
• r***e (30)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  After sending me the wrong color the seller offered me 20 percent off if I kept it.... Otherwise return. Took the offer and decided to paint it black because not sure if seller would receive the item to give me a refund.

  
• 2***_ (1)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  Do not order from them. They give you a tracking number for someone else's package. It says the package is delivered but you get a message from them saying that the package was lost in delivery. Thankfully I paid through klarna and got the refund right away but you may not be as lucky.