uv_personalised

Votos de vendedor (8.339)

• a***a (243)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  The seller provided excellent service and was incredibly professional. With my initial order, there was a mix-up, and my initials were printed incorrectly. However, upon contacting them, they quickly acknowledged the error and offered me a 50% discount to have another case made correctly. I agreed, and they managed to print the second case exactly as per my instructions and delivered it promptly. The quality of the case is fantastic, and their customer service is top-notch. highly recommend
• w***i (325)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  Fantastic service and communication from start to delivery, item just as described would definitely buy from this seller again without hesitation
• y***t (344)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Good quailty case i orderd the wrong case but msg the seller and he replied back and changed the case and sent the correct for me.... thank you .... packed really good too 5 stars from me 👍
• k***6 (147)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  I sent this seller a message as to how I wanted my phone case to look. They were so helpful and responsive. The case arrived it’s better than I expected. Would highly recommend and would use them again. Thank you ☺️
• a**** (742)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Worst eBay experience ever! After 11 days, I received a phone case totally split on one side. I opened a return request. Seller refused to provide a return label and expected me to pay for postage to return item to China to an invalid address. Then seller offered me a £1 refund. Then seller messaged 7 times that they will only refund me if I promise not to leave neutral or negative feedback. If I did not agree, no refund. eBay refunded me and reported this dishonest & manipulative seller.

  Respuesta de uv_personalised- Votos a los que ha respondido el vendedor uv_personalised.- Votos a los que ha respondido el vendedor uv_personalised.

  Hi there, please kindly tell the truth. We agreed to afford the return postage and kindly ask the buyer to return the package. However, he refused. He wants to receive a full refund and he wants to keep the package. That's unfair! We feel sorry that we receive a negative feedback when ebay said we weren't found at fault & ebay refunded you at its own expense.

  Respuesta secundaria de a****- Votos en los que el comprador ha dejado un comentario adicional.- Votos en los que el comprador ha dejado un comentario adicional.

  After leaving a honest warranted negative feedback, seller doubled down with a nasty slanderous and completely false comment. Ever single word of the seller's comment is a lie and it is shocking that this company would stoop to such a a disgusting low. Seller knows they are dishonest and will do and say anything to paint the buyer in a negative light. Seller is angry as their dishonest behaviour has been exposed as they have smugly gotten away with it for years. DO NOT BUY FROM THIS SELLER!!!
• o***d (159)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Very happy with item. Just as described and delivered was 3 days before it was due. Will use it again.