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Quiénes somos
Desde que comenzó en 2006, The Online Pen Company ha pasado de ser un pequeño minorista especializado en escritura fina a un líder del mercado en bolígrafos, papelería y suministros de arte. Ahora con envíos a todo el mundo, un equipo de personal comprometido y entusiasta y una gama de más de 7.000 productos, todo mientras mantenemos los valores fáciles de usar y fáciles de tratar en los que nos fundamos.
Información de la empresa
Nombre de la empresa: Pilotfish Trading LtdDirección: Unit 5, Barracks Road, Sandy Lane Industrial Estate, Stourport-on-Severn, Worcestershire, United Kingdom DY13 9QBNúmero de teléfono: +44 1299826744Número de IVA: GB 822108467CRN: 04892700
Votos de vendedor (26.568)
- r***n (120)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaAs shown and described. Great quality pens, in new condition, only minor issue which I think occurred in shipping was that the case was cracked. They are cheaper through this seller than many others so definitely worth buying here. They were packaged in the original packaging and had not been tampered with so I was happy that this set was brand new never used. And as I said, I think the damage is due to the uk postal service not the seller. Recommend you buy from here.
- w***s (49)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaItem arrived new as described and same as photos. A very high quality pencil. Came packaged in the tin which I didn't expect as I've read online that a lot of retailers (including Kaweco themselves) now do not include them by default, which makes this an even more excellent product value-wise. Will happily buy from them again!
- v***v (532)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaExcellent customer service! Wrong item was sent so I messaged the seller and they responded straight away sending the correct item immediately. Very professional. Many thanks!
- o***n (148)- Votos emitidos por el comprador.Último añoCompra verificadaNib unit arrived on time and as described, in protective plastic case for protection. Seller communicated updates related to possible delays due to our postal service strike (there were only minor delays, but it is obviously not the seller's fault). Professional and smooth transaction. Thanks!
- e***e (186)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaSeller messaged to say they were waiting for stock. When I followed up with them a few weeks later, they claimed they had issued a refund, but that refund never actually arrived. Meanwhile, the 30-day refund period expired because the order had been marked as dispatched immediately after I placed it, and I didn't notice. I have since sent 3 more messages in 2 weeks, and received no response. So it seems they have taken my money and run. I strongly suggest you avoid this seller.
- s***r (136)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaAmazing Seller! The pencils arrived exactly as described, brand new, and in very secure packaging. The shipping time was very fast as well. I am very happy with my purchase!