Silky Bouquets Silk Flower Florists

Votos de vendedor (34.038)

• t***1 (1973)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  I cannot recommend this seller highly enough. I’m a repeat buyer and I can honestly say I’m blown away by the high standard of the flowers. Expertly made, super fast delivery and well packaged. I wouldn’t but from anywhere else. 10/10 5*
• v***t (788)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Super fast delivery. Great service and lovely product. I was however disappointed with the packaging….a battered old crisp box, was a poor choice and it was fortunate that the item survived the journey (see photos attached). You provide a good service and I would definitely recommend you to others but you do need to rethink the packaging.

  
• 7***9 (951)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  Ordered funeral flowers from Silky Boutiques Ltd. Arrived late, broken, and poorly made. Blamed the courier, refused compensation, ignored emails, and didn’t honour advertised discounts. Heartless, unprofessional, and unreliable. Avoid at all costs. Denied discount but advertised on eBay con-artist So to be clear • Flowers for a funeral that arrived late. • Products that were broken and badly made refused replacement • Blamed the courier, took no responsibility • Refused compensation

  Respuesta de silkybouquets- Votos a los que ha respondido el vendedor silkybouquets.- Votos a los que ha respondido el vendedor silkybouquets.

  Sadly a bespoke item has a bespoke price, discussed directly with you at great length via ebay message. We have suggested you return the goods unused and in original condition for a refund, however we do not pay customers money in order to avoid threats of negative feedback. Your messages state that you inserted the roses and the items were beautiful so it is a surprise that weeks later you then demand a refund.

  
• a***b (74)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Did not send items. Had a few excuses for why and I was always more than understanding but it’s been just shy of a month and still nothing. Opened a case as then have a reply straight away ask me to close it and they will send! Please be aware this is not something advertised as you can’t reopen it and seller knows this so please buy with caution. Should have read the feedback before buying as looks like I’m not the only unhappy customer! Had full refund via the case as seller refused to answer

  Respuesta de silkybouquets- Votos a los que ha respondido el vendedor silkybouquets.- Votos a los que ha respondido el vendedor silkybouquets.

  Real shame to see someone leave a review like this and try to damage a small business. The buyer purchased and explained her tributes were not urgent as they were for a memorial garden. fully bespoke sunshine and angel items will require specific stock which we needed to wait for. We kept the buyer informed of a stock delay but she opened an item not recieved case anyway. With the case open we knew she could opt to refund when on route, she then opted to refund once we had agreed to send.
• g***1 (1668)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  Wow what can I say this item arrived and I am so happy with it.its stunning such good value for it's money and super fast delivery customer service was first rate and I was kept up to date along the way with it's delivery fantastic seller Thankyou

  
• e***_ (7503)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Fantastic Seller as always, beautiful wreath made to match the pot flowers I ordered too. Arrived before the needed time with fantastic communication. Thank you very much 5*