ramotrading

Votos de vendedor (611)

• *****- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  An item was ordered on December 23rd, 2024. The item was expensive ( $700). Today is February 10th and I still am without my item. I have contacted the vendor multiple time with nothing more that blow-off messages. It is very disappointed that EBay would use vendors that do not provide products in a timely manner. It is my belief that Ramos Trading is nothing more that a scam. Their address and telephone number are online, next stop Small Claims Court.

  Respuesta de ramotrading- Votos a los que ha respondido el vendedor ramotrading.- Votos a los que ha respondido el vendedor ramotrading.

  We sincerely apologize for the delay, which was due to an unexpected manufacturer issue beyond our control. We have now issued a full refund and deeply regret any frustration caused. Customer satisfaction is our top priority, and we always strive to make things right. We appreciate your patience and would love the chance to serve you better in the future.
• *****- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  Item was great. Shipping not so great. I ordered on 3/19, Item was suppose to arrive by 3/28 n it arrived 4/10. A little disappointed by that because I picked this seller over other ones because they had the earliest delivery date. Also, I contacted seller on 4/2 because I haven't received my package n the item said shipped on ebay. they informed me that the item will be shipped by the end of that week which upset me because item said it was shipped n they are telling me otherwise. no tracking#

  Respuesta de ramotrading- Votos a los que ha respondido el vendedor ramotrading.- Votos a los que ha respondido el vendedor ramotrading.

  We sincerely apologize for the delay and any confusion caused. The shipment was held up by the manufacturer, and we shipped it immediately upon arrival. We understand your frustration and truly appreciate your patience and feedback. It helps us improve our service. Please let us know if we can assist you further.
• *****- Votos emitidos por el comprador.

  Último año

  Compra verificada

  I was working on an urgent project and ordered this item on September 30, 2024. I was notified it had been shipped and would arrive between October 3 and 9. On the last day of the delivery window, I contacted the seller, who said they would check on the status. While searching for a similar item from another source, I noticed the same seller listing it for $226.80 and $317.90. It’s clear the seller is playing games, and I don’t understand why eBay allows such behavior.
• a***a (19)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Received as described.
• a***l (553)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  as described, slow delivery
• 5***8 (220)- Votos emitidos por el comprador.

  Último año

  Compra verificada

  Seller sold us a product he didn’t have. Marked item as shipped when he didn’t have the product to begin with. Seller said product will ship from manufacturer directly which usually takes much longer than advertised. Cost us a lot of time and additional money to order the item from a different provider with expedited shipping. Seller did not provide a refund. eBay guarantee refunded me.

  Respuesta de ramotrading- Votos a los que ha respondido el vendedor ramotrading.- Votos a los que ha respondido el vendedor ramotrading.

  We sincerely apologize for the inconvenience and confusion caused by your order. Due to an unexpected stock issue, we made the mistake of marking the item as shipped when it wasn’t available. We're truly sorry for the delays and extra costs you incurred. Your feedback is valuable, and we're working to improve our process. Thank you for bringing this to our attention, and we appreciate your understanding.