Pertemba

Votos de vendedor (361.211)

• 6***1 (75)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Pleased with item. As described and arrived within 5 days. I was initially disappointed as I could not get multi buy offer on his item even though I was buying two t shirts at the same price just different designs, but after raising the issue with seller they kindly refunded me 10% of my order back. Seller communicated quickly prior to purchase and afterwards. Would buy from again. Thank you for rectifying my experience.

  Respuesta de pertemba- Votos a los que ha respondido el vendedor pertemba.- Votos a los que ha respondido el vendedor pertemba.

  Hello, I am sorry to hear you were unable to contact us prior to purchasing, I can see all our channels are open to receiving messages, I can only assume there was a technical issue with eBay. I have passed your feedback to the relevant department to review the offers and hopefully open the offer to other items. Please accept my apologies for any disappointment caused.
• e***e (36)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  Artikel wie beschrieben, habe diese Jacke zum zweiten Mal gekauft damit ich eine zum wechseln habe. Super Qualität ! Preis ist auch in Ordnung ! Schnell geliefert ! Zur Kommunikation kann ich keine Angaben machen , es war nicht notwendig . Alles in allem, Top ! kann Ich echt empfehlen. mfG Rainer Flicke
• a***2 (1360)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  My item unfortunately came faulty however the seller resolved it extremely quickly and refunded me straight away just waiting to get it back so can order again as shopped here a lot never had an issue I’m guessing it’s probably the currier that caused the damage but the seller made it so easy to work with them on this it’s much appreciated thank you 🙏🏼 and I will certainly still recommend the store as value and good customer care 5****so when I get it I’ll reorder from this seller ☺️🙏🏼
• s***j (510)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  The item delivered was incorrect. So I contacted the seller, who responded extremely swiftly and requested photos of the item I received. Once I had done this then a refund was issued instantly, and labels were sent to me so that I could return item at no cost to me. No complaints at all from me regarding the seller's excellent communications and customer services. Five Star eBayer.
• 7***a (111)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Good quality, true to colour. I received a email saying it would be delivered on 24th - in time for my competition on 26th. . Didn’t arrive 24th or 25th. I was unable to track parcel so I contacted seller. Have to say their response was quick & action taken. I suspect it wasn’t despatched on 22 nd. It did arrive on 26th but I was already at my competition. However I would buy from them again.
• g***n (284)- Votos emitidos por el comprador.

  Mes pasado

  Compra verificada

  I paid for a Kitchen Devil knife sharpener, ask displayed, but they sent me the cheaper version, which you can buy for £4 less. I wrote to them and they asked for photos, which I sent them; I've heard nothing since. False advertising when they show you a photo of what you want, but send you the wrong item and lesser quantity, then they don't reply to you to solve the issue! I will never buy from this firm again!

  Respuesta de pertemba- Votos a los que ha respondido el vendedor pertemba.- Votos a los que ha respondido el vendedor pertemba.

  Hello, I am sorry to hear we have sent you a different item to what is shown in our listing. Unfortunately, we have not received any images from you to help resolve the issue. I can see we have responded to all your messages with the latest one advising we have not received your images and requesting them to be resent. In the meantime I have raised your issue with the relevant team and have sent you a QR code to return the item and resolve the issue for you. Please accept my apologies.