Quiénes somos
En caso de que las piezas se dañen después del montaje por personas no autorizadas, actuamos de acuerdo con los procedimientos de nuestro contrato de venta.
Es su responsabilidad demostrar que el producto ha sido reemplazado por el servicio autorizado y con su factura, para que pueda solicitar un reemplazo o reembolso del producto dentro del alcance de la garantía.
pero si la pieza está dañada debido a las transacciones que ha realizado fuera del servicio sin una factura, no podemos hacer un cambio en este caso.
Es su responsabilidad demostrar que el producto ha sido reemplazado por el servicio autorizado y con su factura, para que pueda solicitar un reemplazo o reembolso del producto dentro del alcance de la garantía.
pero si la pieza está dañada debido a las transacciones que ha realizado fuera del servicio sin una factura, no podemos hacer un cambio en este caso.
Información de la empresa
Nombre de la empresa: Motto Automotive LtdNombre: MottoApellidos: AutomotiveDirección: Unit 8, Harold Close, Harlow, London, United Kingdom CM19 5THNúmero de teléfono: 001Correo electrónico: info@mottoautomotive.comNúmero de IVA: GB 361460023CRN: 12279593Información adicional: info@mottoautomotive.com
Votos de vendedor (19.072)
- d***g (303)- Votos emitidos por el comprador.Último añoCompra verificadaSeller was great as the Item was as well priced,as described and posted on time (sent tracked 48) its just a shame the royal mail decided to let the seller down by not scanning the package so it could be tracked nor did they deliver it within their own 48hr delivery time. The sump plug should have arrived thursday/Friday but it didn't arrive until the following Monday which unfortunately was after the service on the car had to be done. Never mind,at-least I'll have it for next time lol.
- e***l (181)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaTop rated seller highly recommend had slight problem .contacted him straight away and sent me another one out straight away 👍 thanks for the quick response
- m***3 (90)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaArrived as stated well packaged up and secure thanks for your response
- e***e (286)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaSunday - ordered with incorrect address. 5 mins later messaged the company very apologetic. Monday morning receive an email telling me their terms and conditions. 30 seconds later receive a notice that they have been shipped. I'm then later told I cannot have the address changed after they have been sent. I can't now cancel as they are going to somewhere miles away. Seller is not helpful and very standoffish. I know I put the wrong address but seller isn't helpful at all. Customer service sucks.
- s***s (67)- Votos emitidos por el comprador.Último añoCompra verificadaOriginal arrived damaged, contacted seller and had a response in less than 24 hours. Within 48 hours replacement arrived and resolved quickly. Great seller, great communication!
- t***m (67)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaItem as described. Well but not overly packaged. Extremely quick delivery. Quality and appearance as OEM. New condition. Good value