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Ubicación: ChinaUsuario desde: 19 nov 2013Vendedor: domecarcam
I bought a pair of headlights that had faulty wiring harnesses. They wanted me to buy new ones and they would reimburse my $8. I told them to send me new ones. They agreed and I’m still waiting. They should have sent me new headlights or reimburse me for my purchase. As a business owner this is horrible customer service
Respuesta de domecarcam- Votos a los que ha respondido el vendedor domecarcam.- Votos a los que ha respondido el vendedor domecarcam.
We proposed to re-send the wiring harness to the buyer, but the shipping time was 25 working days, the buyer did not agree; So we once again proposed the buyer add US$8 for shipping, we resend the entire order without returning the goods, the buyer also did not agree.