corkfarmequestrian

Votos de vendedor (61.261)

• 9***3 (152)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Just as described thank you. Arrived 31 Jan, would recommend this seller. Well packaged and the best value for money i could find on Ebay.
• -***1 (1)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Item shipped quickly and was exactly as described! Shipping provided and tracked the item- it beat the shipping estimate! I had messaged the seller and they responded kindly and quickly as well - which is always a plus. Will shop with them again.
• s***g (216)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  My cap arrived today and I’m thrilled with it. The seller communication was excellent and the package arrived on time and well wrapped. Not over packaged, like some are, which is not environmentally friendly! Happy to buy from this seller again. Thank you Cork Farm xx
• 5***5 (13)- Votos emitidos por el comprador.

  Último año

  Compra verificada

  Thankyou for going above and beyond in terms of customer service. I realised that I had ordered the wrong size and tried to contact them to change it but my message didn't go through. By the time I did contact them?, my order had been dispatched to the depot. They arranged for it to be retrieved and returned to them so that they could sent out the correct size. Cannot thank them enough for how helpful they were.
• 0***i (14)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  I had an issue with my order, as one of the two items I purchased was missing. However, the seller was responsive and handled the situation professionally. After reaching out, they promptly investigated the issue and issued a refund for the missing item. I appreciate their customer service and willingness to resolve the problem. Thank you for your help!

  Respuesta de corkfarmequestrian- Votos a los que ha respondido el vendedor corkfarmequestrian.- Votos a los que ha respondido el vendedor corkfarmequestrian.

  Sorry to hear that you are unhappy. We have sent you a cctv clip of 2 items being wrapped, packed & dispatched confirming that 2 were definitely inside when it left us. The package weight & dimensions also correspond with 2 items being enclosed. You have advised only one was inside when the package arrived so the only explanation would be that one has come out in transit. In these instances we do need to make a claim with the carrier for loss which we have done so we can refund or replaace.

  
• y***p (1267)- Votos emitidos por el comprador.

  Últimos 6 meses

  Compra verificada

  Very good service - as before. Good price, excellent communication, promptly delivered and well packed. Plesure to deal with. Thank you.