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Product Identifiers
PublisherMcgraw-Hill Education
ISBN-100071384715
ISBN-139780071384711
eBay Product ID (ePID)30446828
Product Key Features
Number of Pages300 Pages
LanguageEnglish
Publication NameBuilding a Knowledge-Driven Organization
SubjectHuman Resources & Personnel Management, Knowledge Capital
Publication Year2004
TypeTextbook
Subject AreaBusiness & Economics
AuthorRobert H. Buckman
FormatHardcover
Dimensions
Item Height0.9 in
Item Weight19.6 Oz
Item Length9.3 in
Item Width6.4 in
Additional Product Features
Intended AudienceScholarly & Professional
Dewey Edition22
IllustratedYes
Dewey Decimal658.4/038
SynopsisThis is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to: Combat the biggest problem with implementing knowledge management--creating the culture that supports it Increase the speed of innovation globally across an organization Resolve technical problems quickly Make immediate, informed decisions to help solve customer issues Create new products based on customer input and demand