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Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition, PB
Things 1879
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Ubicado en: Hidalgo, Texas, Estados Unidos
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N.º de artículo de eBay:404990549931
Características del artículo
- Estado
- ISBN
- 9781260474183
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Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
1260474186
ISBN-13
9781260474183
eBay Product ID (ePID)
3050398656
Product Key Features
Edition
3
Book Title
Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition
Number of Pages
304 Pages
Language
English
Publication Year
2021
Topic
Training, Skills, General, Management
Illustrator
Yes
Genre
Psychology, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
1 in
Item Weight
12.6 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
LCCN
2021-027822
Dewey Edition
23
Dewey Decimal
153.6
Table Of Content
Preface 1 What's a Crucial Conversation? 2 Mastering Crucial Conversations PART I WHAT TO DO BEFORE YOU OPEN YOUR MOUTH 3 Choose Your Topic 4 Start with Heart 5 Master My Stories PART II HOW TO OPEN YOUR MOUTH 6 Learn to Look 7 Make It Safe 8 STATE My Path 9 Explore Others' Paths 10 Retake Your Pen PART III HOW TO FINISH 11 Move to Action 12 Yeah, But 13 Putting It All Together Notes Index
Synopsis
This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversationespecially difficult onesleads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a Crucial Conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
LC Classification Number
BF637.C45
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Things 1879
96,4% de votos positivos•1,3 mil artículos vendidos
Registrado como vendedor particularPor tanto, no se aplican los derechos de los consumidores derivados de las leyes de protección de los consumidores de la UE. La Garantía al cliente de eBay sigue aplicando a la mayoría de compras. Más informaciónMás información
Votos de vendedor (340)
Este artículo (1)
Todos los artículos (340)
- f***d (7)- Votos emitidos por el comprador.Último añoCompra verificadaItem arrived as advertised. Brand new and in original packaging.
- t***j (3819)- Votos emitidos por el comprador.Mes pasadoCompra verificadaScam seller! Changed my address number from 8702 to 8903 and changed bits of my first and last name! USPS FIGURED YOU OUT!!! They are filing this mail fraud scheme. Then he didn’t sent my $700+ Guerlain Black cream! I opened a case because he would not ship my item. Now it shows it was delivered and I have all the proof for this CRIMINAL TO GO DOWN! Including pics! I’m smarter than you!
- n***t (26)- Votos emitidos por el comprador.Último añoCompra verificadaAmazing sweater! Always a pleasure finding Purple Label stuff at amazing deals! Came just as described. Shipping took some time and following up, but overall great purchasing experience! Great seller! Would definitely recommend and I’ll be buying from them again. Thank you!NWT Ralph Lauren Purple Label Plaid Cashmere Sweater Sz L $1,495 (#405569170636)
- r***v (2297)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaGreat seller, fast shipping! Thank you!Baby Dior LA MOUSSE TRES FONDANTE Baby Liquid Face Body Hair Soap 350ml (#405922666719)