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Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, &
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Aproximadamente16,43 EUR
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Gratis Standard Shipping.
Ubicado en: Sparks, Nevada, Estados Unidos
Entrega:
Entrega prevista entre el mar. 22 jul. y el lun. 28 jul. a 94104
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30 días para devoluciones. El comprador paga el envío de la devolución..
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N.º de artículo de eBay:404864404778
Última actualización el 05 jul 2025 09:22:44 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- Publication Date
- 2015-05-05
- Pages
- 338
- ISBN
- 9781623155940
Acerca de este producto
Product Identifiers
Publisher
Callisto Publishing LLC
ISBN-10
1623155940
ISBN-13
9781623155940
eBay Product ID (ePID)
209750063
Product Key Features
Book Title
Extra Mile : 500 Customer Service Tips for Success: Tools to Attract, Satisfy, and Retain Even the Most Difficult Customer
Number of Pages
338 Pages
Language
English
Topic
Customer Relations, Sales & Selling / General
Publication Year
2015
Illustrator
Yes
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.9 in
Item Weight
16 Oz
Item Length
8 in
Item Width
5 in
Additional Product Features
Intended Audience
Trade
Dewey Edition
23
Dewey Decimal
658.812
Synopsis
Even the most successful companies need their customers happy and to keep coming back for more. Whether you're just starting your business and want to lock up great customer service procedures, or you're an established company looking to revamp your customer service to answer new market needs, Extra Mile is the resource for you., The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep coming back for more. Whether you re just starting your business and want to lock up great customer service procedures, or you re an established company looking to revamp your customer service to answer new market needs, Extra Mile is the resource for you. Unlike other books that are brimming with irrelevant and outdated information, Extra Mile offers: 500 essential tips, including: Real-Life Scenarios, Crisis Management, and Building Customer Loyalty Intel into the customer service secrets of business giants, such as American Express, Southwest Airlines, and Ritz-Carlton Hotels A section dedicated to providing excellent customer service online A list of 50 Things Never to Do, to help avoid conflict and negative reviews Get ahead of the pack by learning how great customer service equals customer retention. "
LC Classification Number
HF5415.5
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AlibrisBooks
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- m***m (2281)- Votos emitidos por el comprador.Mes pasadoCompra verificadaI’m thrilled with my recent purchase . The website was user-friendly, and the product descriptions were accurate. Customer service was prompt and helpful, answering all my questions. My order arrived quickly, well-packaged, and the product exceeded my expectations in quality. I’m impressed with the attention to detail and the overall experience. I’ll definitely shop here again and highly recommend from this seller to others. Thank you for a fantastic experience!
- a***n (43)- Votos emitidos por el comprador.Mes pasadoCompra verificadaMistakenly ordered a paperback that I thought was a hardcover, not sellers fault; it was described properly on the listing. Seller still processed a refund the day I went to return the item and let me keep the item anyway. A+++ service. Book arrived quickly in great condition and for a great price. Thank you so much! Amazing seller!
- n***c (94)- Votos emitidos por el comprador.Mes pasadoCompra verificadaseller was communicative about my shipment, media mail took a while and tracking wasn't updated frequently, but seller communicated to me very quickly on status. the item came new and wrapped as described, though the packaging in it was packed wasn't sturdy and falling apart when it got to me.
AlibrisBooks
98,6% de votos positivos•1,9 millones artículos vendidos
Registrado como vendedor profesional
Votos de vendedor (511.775)
- m***m (2281)- Votos emitidos por el comprador.Mes pasadoCompra verificadaI’m thrilled with my recent purchase . The website was user-friendly, and the product descriptions were accurate. Customer service was prompt and helpful, answering all my questions. My order arrived quickly, well-packaged, and the product exceeded my expectations in quality. I’m impressed with the attention to detail and the overall experience. I’ll definitely shop here again and highly recommend from this seller to others. Thank you for a fantastic experience!
- a***n (43)- Votos emitidos por el comprador.Mes pasadoCompra verificadaMistakenly ordered a paperback that I thought was a hardcover, not sellers fault; it was described properly on the listing. Seller still processed a refund the day I went to return the item and let me keep the item anyway. A+++ service. Book arrived quickly in great condition and for a great price. Thank you so much! Amazing seller!
- n***c (94)- Votos emitidos por el comprador.Mes pasadoCompra verificadaseller was communicative about my shipment, media mail took a while and tracking wasn't updated frequently, but seller communicated to me very quickly on status. the item came new and wrapped as described, though the packaging in it was packed wasn't sturdy and falling apart when it got to me.