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Book Title
Managerial Communication : Strategies and Applications
ISBN
9781544393285
Categoría

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Product Identifiers

Publisher
SAGE Publications, Incorporated
ISBN-10
1544393288
ISBN-13
9781544393285
eBay Product ID (ePID)
3050403067

Product Key Features

Number of Pages
472 Pages
Language
English
Publication Name
Managerial Communication : Strategies and Applications
Subject
Business Communication / General, Business Etiquette, Economics / General, Management
Publication Year
2021
Features
Revised
Type
Textbook
Author
Geraldine E. Hynes, Jennifer R. Veltsos
Subject Area
Business & Economics
Format
Trade Paperback

Dimensions

Item Height
0.8 in
Item Weight
25 Oz
Item Length
9.1 in
Item Width
7.5 in

Additional Product Features

Edition Number
8
Intended Audience
College Audience
LCCN
2020-036351
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
658.4/5
Table Of Content
Preface to the Eighth EditionWhat's New in This EditionAcknowledgmentsAbout the AuthorsPART I. MANAGING IN CONTEMPORARY ORGANIZATIONSChapter 1. Communicating in Contemporary OrganizationsA Brief History of Managerial CommunicationFactors Affecting Communication ContingenciesThe Importance of Studying Managerial CommunicationSummaryChapter 2. Understanding the Managerial Communication ProcessLevels of Managerial CommunicationA Strategic ApproachFeedback and Measures of EffectivenessCritical Errors in CommunicationSummaryChapter 3. Communicating With TechnologyA Framework for Using Technologically Mediated CommunicationUsing the Framework to Make DecisionsCommunicating With Technology at WorkConsiderations for Technology UseThe Management ChallengeSummaryPART II. COMMUNICATING WITH GROUPSChapter 4. Managing Meetings and TeamsAdvantages and Disadvantages of Working in TeamsStrategic Considerations for MeetingsGroup Decision-Making FormatsSummaryChapter 5. Making PresentationsPlan Your PresentationOrganize Your PresentationAnticipate QuestionsPrepare Your Visual AidsDeliver Your PresentationSpecial Situations for Presenting IdeasSummaryChapter 6. Communicating VisuallyDocument DesignUsing GraphicsDesigning Graphics for AccessibilityCopyright Considerations for GraphicsSummaryPART III. WRITING AS A MANAGERChapter 7. Writing in the WorkplaceThe Unique Role of Managerial WritingStage 1: PlanningStage 2: ComposingStage 3: RevisingCollaborative WritingSummaryChapter 8. Writing Routine MessagesAudience AdaptationOrganizational StrategiesSpecific Types: Direct MessagesSpecific Types: Indirect MessagesLetter FormatInternal CorrespondenceSummaryChapter 9. Writing in Special SituationsPreparing to Write in Special SituationsBusiness ReportsCrisis CommunicationSummaryPART IV. UNDERSTANDING MESSAGESChapter 10. ListeningBenefits of ListeningBarriers to ListeningPreparing to ListenSpecific Techniques for Active ListeningSpecific Techniques for Interactive ListeningListening to Informal CommunicationListening to the Total EnvironmentDeveloping a Listening ClimateSummaryChapter 11. Communicating NonverballyThe Importance of Nonverbal CommunicationThe Functions of Nonverbal CuesMovementSpatial MessagesPersonal AppearanceVoiceApplications of Nonverbal Communication ResearchNonverbal Signs of DeceptionSummaryChapter 12. Communicating Across CulturesRationaleWhat Is Culture?Intercultural MythsSome of the Ways in Which We DifferShould You Learn the Language?Nonverbal SensitivityWhat Makes a Good Intercultural Communicator?Developing Interculturally Sensitive ManagersSummaryPART V. COMMUNICATING INTERPERSONALLYChapter 13. Managing ConflictBenefits of ConflictThe Relationship Between Communication and ConflictSources of ConflictStrategies for Conflict ResolutionProblem Solving: The Win-Win StrategyConflict and Management SuccessSummaryChapter 14. NegotiatingNegotiation and NetworkingNegotiation and ConflictA Strategic Model for NegotiationsCore Negotiation StrategiesSummaryChapter 15. Conducting InterviewsBarriers to Effective InterviewsStrategies for Effective InterviewsEmployment InterviewsPerformance InterviewsNetworkingSummaryIndex
Edition Description
Revised edition
Synopsis
The market-leading Managerial Communication: Strategies and Applications equips students with the communication strategies and skills that managers need in today's workplace. Authors Jennifer R. Veltsos and Geraldine E. Hynes provide a holistic overview of communication supported with a solid research base, and a focus on competencies that lead to managerial and organizational success. The Eighth Edition features new and expanded coverage of timely topics, including remote working, virtual presentations, cultural sensitivity, and crisis communication., The market-leading Managerial Communication: Strategies and Applications equips students with the communication strategies and skills that managers need in today's workplace. Authors Jennifer R. Veltsos and Geraldine E. Hynes provide a holistic overview of communication supported with a solid research base, and a focus on competencies that lead to managerial and organizational success. TheEighth Edition features new and expanded coverage of timely topics, including remote working, virtual presentations, cultural sensitivity, and crisis communication., The market-leadingManagerial Communication: Strategies and Applications equips students with thecommunication strategies andskills that managers need in today's workplace.
LC Classification Number
HD30.3.V46 2022

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