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Lean Six Sigma for Service: How to Use Lean ... by George, Michael L. 0071418210
FREE US DELIVERY | ISBN: 0071418210 | Quality Books
USD11,68
Aproximadamente10,02 EUR
Estado:
En muy buen estado
Libro que se ha leído y que no tiene un aspecto nuevo, pero que está en un estado excelente. No hay desperfectos visibles en la tapa y se incluye sobrecubierta, si procede, para las tapas duras. Todas las páginas están en perfecto estado, sin arrugas ni roturas y no falta ninguna. El texto no está subrayado ni resaltado de forma alguna, y no hay anotaciones en los márgenes. Puede presentar marcas de identificación mínimas en la contraportada o las guardas. Muy poco usado. Consulta el anuncio del vendedor para obtener más información y la descripción de cualquier posible imperfección.
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Envío:
Gratis USPS Ground Advantage®.
Ubicado en: Florida, Estados Unidos
Entrega:
Entrega prevista entre el lun. 15 sep. y el lun. 22 sep. a 94104
Devoluciones:
30 días para devoluciones. El comprador paga el envío de la devolución..
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N.º de artículo de eBay:382294842144
Última actualización el 01 sep 2025 04:39:39 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- ISBN
- 0071418210
- EAN
- 9780071418218
- Date of Publication
- 2003-07-16
- Release Title
- Lean Six Sigma for Service: How to Use Lean Speed and Six Sigm...
- Artist
- George, Michael L.
- Brand
- N/A
- Colour
- N/A
- Book Title
- Lean Six Sigma for Service: How to Use Lean Speed and Six Sigm...
Acerca de este producto
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071418210
ISBN-13
9780071418218
eBay Product ID (ePID)
2367332
Product Key Features
Number of Pages
400 Pages
Language
English
Publication Name
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Publication Year
2003
Subject
Training, Industries / Service, Quality Control
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
24.9 Oz
Item Length
9.2 in
Item Width
6.4 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2003-273337
Illustrated
Yes
Synopsis
Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process., Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff
LC Classification Number
TS156
Descripción del artículo del vendedor
Información de vendedor profesional
Número de IVA: GB 922696893
Acerca de este vendedor
World of Books USA
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World of Books USA
88,7% de votos positivos•5,2 millones artículos vendidos
Registrado como vendedor profesional
Votos de vendedor (1.568.573)
- 4***7 (213)- Votos emitidos por el comprador.Mes pasadoCompra verificada1st edition, 2nd impression edition of "The Drunken Forest," by Gerald Durrell is as pictured & described. Arrived quickly & safely! Got a great deal on it! Great communication! The book, with a protective mylar cover, was wrapped in bubble wrap, then wrapped in sturdy cardboard, then placed in a rugged bubble mailer! Fort Knox in a mailer! So hard to get an early edition of this classic! So happy to add to my growing collection of nature & science books! Thank you! !!Seller Highly Recommended!!
- 6***6 (76)- Votos emitidos por el comprador.Mes pasadoCompra verificadaThis delivery was earliest date! Condition, value, quality - all as described. (My mistake was not requiring the publishing date to be 1958. This was 1977.) This IS a Viking Portable Library copy of Dante's Divine Comedy in English, translated by Laurence Binyon, but it is with a cover DIFFERENT from what was shown. The tracking number was listed as from "UPS", but should have been listed as from "USPS." Contact with this seller alleviated tracking issues. I recommend this seller! Thank you!
- p***a (187)- Votos emitidos por el comprador.Mes pasadoCompra verificadaI purchased two books from the same seller; both were accurately advertised in product write ups. Seller responded promptly and securely packaged both books for swift arrival. I am very happy with my purchase and highly recommend this seller.