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Total Quality Management by Dale H. Besterfield, Glen Besterfield 3rd Edition
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- ¡Cómpralo ya!Total Quality Management by Dale H. Besterfield, Glen Besterfield 3rd Edition
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Ubicado en: Lewisburg, Kentucky, Estados Unidos
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N.º de artículo de eBay:363856613998
Última actualización el 18 ago 2025 00:04:36 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- ISBN
- 9780130993069
Acerca de este producto
Product Identifiers
Publisher
Prentice Hall PTR
ISBN-10
0130993069
ISBN-13
9780130993069
eBay Product ID (ePID)
2354353
Product Key Features
Number of Pages
640 Pages
Publication Name
Total Quality Management
Language
English
Publication Year
2002
Subject
Total Quality Management, Quality Control
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.5 in
Item Weight
46.1 Oz
Item Length
7.9 in
Item Width
9.6 in
Additional Product Features
Edition Number
3
Intended Audience
College Audience
LCCN
2002-074916
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
658.4013
Table Of Content
I. PRINCIPLES And PRACTICES. 1. Introduction. 2. Leadership. 3. Customer Satisfaction. 4. Employee Involvement. 5. Continuous Process Improvement. 6. Supplier Partnership. 7. Performance Measures. II. TOOLS AND TECHNIQUES. 8. Benchmarking. 9. Information Technology. 10. Quality Management Systems. 11. Environmental Management Systems. 12. Quality Function Deployment (QFD). 13. Quality By Design. 14. Failure Mode and Effect Analysis (FMEA). 15. Products Liability. 16. Total Productivity Maintenance. 17. Management Tools. 18. Statistical Process Control (SPC). 19. Experimental Design. 20. Taguchi's Quality Engineering. Appendix. References. Index.
Synopsis
For undergraduate and graduate courses in Total Quality Management, Quality Assurance, and Total Quality offered by technical, engineering, business, education, and health care departments. Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.
LC Classification Number
HD62.15.T6792 2003
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- ****y (2572)- Votos emitidos por el comprador.Último añoCompra verificadaSuper experience with this awesome seller! Shipped fast, packed safely and securely in a box. Item was brand new, as pictured, security strip still in place, just as seller describes. I had no problems installing and registering the software and it's up and running great. Value was good for the money, and seller reasonably priced this for sale. If you are on the bubble about buying from this seller, don't be! From my experience I highly recommend this seller! Thank you!2024 Intuit Turbotax Business Partnerships Corporations LLC Windows Mac Staples (#365587951993)
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KingKandyGoods
99,4% de votos positivos•5,2 mil artículos vendidos
Registrado como vendedor particularPor tanto, no se aplican los derechos de los consumidores derivados de las leyes de protección de los consumidores de la UE. La Garantía al cliente de eBay sigue aplicando a la mayoría de compras. Más informaciónMás información
Votos de vendedor (1.733)
- c***u (20)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificada10/10 would buy from the store again. Bought a kindle 7th gen, it’s supposed to be an old device but it does not show ANY signs of aging, got a bunch of books on it runs fast, the screen has a crack which the seller didn’t write on the description but I don’t mind, guy has a great deals, came nicely packaged and protected, shipping was a couple days pretty fast in my opinion. If they could’ve specified the screen was cracked that would’ve been nicer but I’m not a picky guy. Would recommend store
- ****y (2572)- Votos emitidos por el comprador.Último añoCompra verificadaSuper experience with this awesome seller! Shipped fast, packed safely and securely in a box. Item was brand new, as pictured, security strip still in place, just as seller describes. I had no problems installing and registering the software and it's up and running great. Value was good for the money, and seller reasonably priced this for sale. If you are on the bubble about buying from this seller, don't be! From my experience I highly recommend this seller! Thank you!2024 Intuit Turbotax Business Partnerships Corporations LLC Windows Mac Staples (#365587951993)
- _***u (228)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaNever shipped, packaging poor (because it was never packaged much less sent), never received. Imaginary is not hire it was described. No value other than total waste of time. The only positive is, after inquiring more than a week after “a shipping label was created” with no contract from this seller, I was told they could not find it and promptly refunded without having to get eBay involved. Then asked for positive feedback. Sorry, but no. My time is worth way more than that.Respuesta de kingkandygoods- Votos a los que ha respondido el vendedor kingkandygoods.- Votos a los que ha respondido el vendedor kingkandygoods.Review has some truths to it. As an electronics recycling facility things get moved around and turns up missing, and eBay needs to take more initiative to change this outdated policy of punishing the seller for losing a 2 year old listing. Sellers get less punishment from cancelling the order after buyer inquiry, which is obviously a negative impression for the buyer. The claim that we asked for positive feedback is misleading. Ebay reaches out to buyers automatically for a review