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The Experience-Cen
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Libro que se ha leído pero que está en buen estado. Daños mínimos en la tapa, incluidas rozaduras, pero sin roturas ni agujeros. Es posible que no incluya sobrecubierta para tapas duras. Tapa muy poco desgastada. La mayoría de las páginas están en buen estado con muy pocas arrugas o roturas. El texto subrayado a lápiz es prácticamente inexistente, no hay texto resaltado ni anotaciones en los márgenes. No faltan páginas. Consulta el anuncio del vendedor para obtener más información y la descripción de cualquier posible imperfección.
- ¡Cómpralo ya!The Experience-Centric Organization: How to Win Through Customer Experience, Cla
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Ubicado en: Carrollton, Texas, Estados Unidos
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Entrega prevista entre el mié. 22 oct. y el mar. 28 oct. a 94104
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N.º de artículo de eBay:336048099279
Última actualización el 18 oct 2025 14:05:56 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- Book Title
- The Experience-Centric Organization: How to Win Through Customer
- ISBN
- 9781492045779
Acerca de este producto
Product Identifiers
Publisher
O'reilly Media, Incorporated
ISBN-10
1492045772
ISBN-13
9781492045779
eBay Product ID (ePID)
18038402580
Product Key Features
Number of Pages
250 Pages
Language
English
Publication Name
Experience-Centric Organization : How to Win Through Customer Experience
Subject
Business Communication / General, Consumer Behavior, Customer Relations, Commerce
Publication Year
2019
Type
Textbook
Subject Area
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
17.7 Oz
Item Length
9 in
Item Width
6.1 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2021-301449
Dewey Edition
23
TitleLeading
The
Illustrated
Yes
Dewey Decimal
658.8/12
Synopsis
Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers. Author Simon Clatworthy shows you how to transform your organization into one that aligns your customers' experiential journey with platforms, organizational structures, and strategic alliances. Rather than treat customer experience as an add-on to product and service design, you'll discover how experience-centricity can drive the whole organization. Learn the five steps necessary to transform into an experience-centric organization Explore the underlying structure needed to design and deliver memorable experiences Understand how customers and clients experience products and services Develop experiential DNA as an extension of your brand DNA Be proactive by translating cultural trends into experiences
LC Classification Number
HF5415.5
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- 1***j (100)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaGreat experience. Seller responded promptly with quick shipping. The item was well packaged. The seller was great. Prices and descriptions of the merchandise were accurate.
- e***v (140)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaOverall, it went well. Good communication. I wanted the book to be shipped in a box, because the value and scarcity of the volume I purchased deserved it, however, the company is too large and I was informed the book would be shipped in a plastic mailer. Somehow it didn’t arrive very damaged, a little bump, but for the price I can’t complain. Over all I am satisfied, but if you’re a book collector, as I am, you may want to find another seller.Aurora: The Dayspring, or Dawning of the Day in the East, Boehme, Jacob, 9781558 (#236039083546)
- a***i (318)- Votos emitidos por el comprador.Mes pasadoCompra verificadaItem as described in post. Price of item was a great value. Packaging of item was well done. Postage was accurate to distance. Seller had great communication skills. Would shop here again!
Half-Price-Books-Inc
99,4% de votos positivos•196 mil artículos vendidos
Registrado como vendedor profesional
Votos de vendedor (42.232)
- 1***j (100)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaGreat experience. Seller responded promptly with quick shipping. The item was well packaged. The seller was great. Prices and descriptions of the merchandise were accurate.
- e***v (140)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaOverall, it went well. Good communication. I wanted the book to be shipped in a box, because the value and scarcity of the volume I purchased deserved it, however, the company is too large and I was informed the book would be shipped in a plastic mailer. Somehow it didn’t arrive very damaged, a little bump, but for the price I can’t complain. Over all I am satisfied, but if you’re a book collector, as I am, you may want to find another seller.Aurora: The Dayspring, or Dawning of the Day in the East, Boehme, Jacob, 9781558 (#236039083546)
- a***i (318)- Votos emitidos por el comprador.Mes pasadoCompra verificadaItem as described in post. Price of item was a great value. Packaging of item was well done. Postage was accurate to distance. Seller had great communication skills. Would shop here again!