Definitions & Interpretation.
In these Terms and Conditions, unless specifically stated the following expressions have the following meanings;
• Business Day, any day not including Saturday, Sunday & public holidays.
• Cleared Funds, means 100% cleared payment or full balance paid of the product(s) prior to dispatch. When applicable to Bank or Wire transfers this refers to 24hours after the payment has been received to our bank account.
• Confidential Information, can be categorised as broad (all non-public), narrow (data defined), marked and specific information (business, financial, technical) that is exchanged between both parties (company and customer) in oral or written format. It relates to information considered proprietary and applicable to the company’s privacy policy.
• Contract, refers to the purchase and sale of the product(s) under these Terms and Conditions.
• Company, Servo Automation Ltd, a company registered in the United Kingdom, under 08688439 including all employees.
• Customer, the individual or company who completes an order online or enters into an agreement with Servo Automation Ltd.
• Estimated Delivery Date, means the approximate date, which the product(s) are to be delivered as per the given time scale located on the customers order or written request and accepted by Servo Automation Ltd. Not excluding any unforeseen circumstances that may cause delays.
• Lead Time, refers to the estimated time the product(s) is received by the customer from Servo Automation Ltd after cleared funds.
• Supplier, means a third party company that we may use to source our product(s) from that may include the manufacturer of the product(s), and or a certified wholesaler and or a private individual or company.
• Product(s), relates to the product(s) which are sourced by Servo Automation Ltd and offered for sale on our eBay shop.
• User, visitor or customer of the website.
The Conditions.
If you purchase a product(s) from the supplier and the customer shall comply with these terms and conditions ("the conditions") which apply generally to all purchases made from Servo Automation Ltd. Deviations from the Conditions are only valid if both parties have prior agreement; i.e. delayed lead times stated on quotations or special delivery instructions noted on the customers order and accepted by the supplier. The use of the ordered product(s) is not permitted unless the customer accepts the Conditions in full prior to purchase.
Copyright Notice.
All content appearing on this eBay shop is the property of: Servo Automation Ltd, Copyright © 2019 Servo Automation Ltd. All rights reserved. As a user, you are authorised only to view, copy, print, and distribute documents so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2019 Servo Automation Ltd. All rights reserved.
Trademarks.
All brands, products, services, and process names appearing on this eBay shop are trademarks of their respective holders. Reference to or use of a product(s), service(s), or process does not imply recommendation, approval, affiliation, or sponsorship of that product(s), service(s), or process by Servo Automation Ltd. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Servo Automation Ltd or any third party, except as expressly granted herein.
Terms of Use.
The Content included in this eBay shop has been compiled from a variety of sources. This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product(s) pricing and availability, may be changed or updated without notice.
Servo Automation Ltd and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion including or without limitation. Furthermore, the same applies if Servo Automation Ltd believes that customer conduct violates applicable law or is harmful to the interests of Servo Automation Ltd and its subsidiaries. Servo Automation Ltd makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of its eBay shop or Content, or the suitability, functionality, or operation of this eBay shop or its Content. By using this eBay shop, you assume the risk that the Content on this Website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. In no event will Servo Automation Ltd be liable for any special, indirect, incidental, or consequential damages from the use of this eBay shop.
Although the information on this eBay shop is accessible worldwide, not all products or services discussed in this Website are available to all persons or in all geographic locations or jurisdictions. Servo Automation Ltd and the suppliers each reserve the right to limit the provision of their product(s) or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any product(s) or services that they provide. Any offer for any product(s) or service(s) made in the materials on this eBay shop is void where prohibited.
Import tax & duties/International orders.
At this present time Servo Automation Ltd ships to all international locations. However, from time to time Servo Automation Ltd may be unable to provide shipping to your location for reasons out of our control i.e. international sanctions that may restrict couriers to delivery from our location to yours, or import laws that reject the product(s) at the point of import. Shipping laws vary in each country and so it is your responsibility to check with your customs office to verify whether the country to which you are shipping permits the shipment of your product(s). Servo Automation Ltd holds no responsibility for the refusal of your product(s) at import. The risk of loss and title for the product(s) ordered on this eBay shop pass to you when the product(s) is collected by the shipping courier. All orders we dispatch are sent using a tracked & signed for service.
For insurance purposes we declare the actual cost you have paid for the item on all paperwork and invoices. It is the responsibility of the buyer to pay any charges relating to the import of goods into your country, which may include import/custom tax, courier administration fees and/or duties. Such charges are the responsibility of the recipient of your order and will vary from country to country. It may be possible to estimate these charges by contacting the courier and/or your countries import/export government department prior to ordering. Under no circumstances do we accept responsibility/liability for local taxes and/or customs duties that may be payable upon delivery or prior to the release of your goods. It is your responsibility to ensure that you comply with these requirements. If you are required to pay for any of the aforementioned fees related to import tax before the release of your order this will cause a delay in receiving your order. Please note if you decide against paying these fees and the order is returned, from the refund we will charge you a handling fee of 20% plus the cost of the original postage cost and any costs we may incur due to the returned order.
Servo Automation Ltd is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. Please be aware that Goods may be inspected on arrival at port for customs purposes and Servo Automation Ltd gives no guarantee that the packaging of the Goods will be free of signs of tampering.
Have Not Yet Received Order?
Firstly, do not panic! As stated all services we use are tracked and insured to the value of the contents. An order may be delayed for several reasons such as the following;
Missing or delayed order: Delivery times stated are only estimated unless a special OR guaranteed service has been purchased. Numerous issues including political, weather conditions and peak postage times of the year may affect courier services. If you believe your order(s) have been lost or delayed, please contact us and we will make the appropriate investigations. We only use tracked services and we take photos of the packed product(s) prior to dispatch which will also help in the highly unlikely event a claim is required for loss of postage.
Item temporarily out of stock/item unavailable: Any order on the eBay store that can be successfully completed via the checkout (cleared funds) means with the odd exception we can supply within the estimated delivery date provided. However, some product(s) allow you to order more then the current stock levels. If this occurs or the customer has purchased a product(s) currently on backorder the customer will be notified at the point of cleared funds and providing we expect to receive this stock from our supplier within a reasonable time frame we will honour this order and dispatch as soon as stock is available.
If we expect any excessive delays (i.e. 7+ working days before dispatch) we will contact the customer immediately to hopefully find an alternative solution. If you order multiple products or more then one of a certain product but only part of the order is ready for dispatch Servo Automation Ltd may dispatch part of your order and fulfil the remaining order once we have restocked.
We encourage all website visitors and prospective customers to get in contact and check current stock levels or lead times prior to purchase.
Item unavailable: If an item suddenly becomes unavailable or is discontinued by the supplier or manufacturer, which means we are unexpectedly unable to fulfil your order, we will immediately contact you. If we are unable to fulfil your order or offer a suitable alternative then we will issue an immediate refund if your payment has already been processed. This is highly unlikely as we try to maintain stocked up on all items we offer for sale to avoid such issues arising. However, as stated above under 'Terms of Use' we reserve the right to cancel orders or information displayed may contains errors, i.e. incorrect quantity of stock, or incorrect model codes.
