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Painless Performance Conversations : A Practical Approach to Critical Day-To-Day Workplace Discussions by Marnie E. Green (2013, Trade Paperback)
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Publication Date: 4/8/2013. ISBN: 9781118533536. Condition Guide. By Green, Marnie E. Item Availability.
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Product Identifiers
PublisherWiley & Sons, Incorporated, John
ISBN-101118533534
ISBN-139781118533536
eBay Product ID (ePID)143563036
Product Key Features
Book TitlePainless Performance Conversations : A Practical Approach to Critical Day-To-Day Workplace Discussions
Number of Pages224 Pages
LanguageEnglish
Publication Year2013
TopicHuman Resources & Personnel Management, Motivational, General
IllustratorYes
GenreBusiness & Economics
AuthorMarnie E. Green
FormatTrade Paperback
Dimensions
Item Height0.7 in
Item Weight9.6 Oz
Item Length9 in
Item Width6 in
Additional Product Features
Intended AudienceTrade
LCCN2012-047253
Dewey Edition23
Dewey Decimal658.3125
Table Of ContentPreface xi Acknowledgments xvii Chapter 1 Be a Catalyst: Fostering Painless Performance Conversations 1 Chapter 2 Have the Guts: Tackling Performance Conversations Head On 15 Chapter 3 Form Clear Expectations: Making Your List 31 Chapter 4 Share Your Expectations: Conveying a Picture of Success 47 Chapter 5 Lead with Behavior: Separating Actions from Attitudes 63 Chapter 6 Eliminate Judgment: Focusing on Performance Evidence 79 Chapter 7 Inquire with Purpose: Using Curiosity to Expand Possibilities 95 Chapter 8 Be Clear: Creating a Culture of Ownership 115 Chapter 9 Show Confidence: Conducting the Conversation 131 Chapter 10 What If?: Your Toughest Performance Conversations 149 Conclusion 177 Appendix 183 About the Management Education Group, Inc. 189 About the Author 193 Index 197
SynopsisPraise for Painless Performance Conversations "Where has this book been all my life? Marnie Greens new book Painless Performance Conversations is exactly what managers need to gain the techniques and confidence to conduct successful meetings. Her tips for establishing performance expectations and for initiating the toughest conversations take the pain out of these critical tasks. No more wimps and no more excuses!" Mark Olson, IPMA-CP, CDME, Vice President of Human Resources, Las Vegas Convention and Visitors Authority "I love this book. Marnie Green has created an approach that is simple, practical, and stress-free. Tackling difficult employee conversations wont be nearly as difficult now that Ive read this book." Kendra Eberhart, CEO, Royal Oaks Lifecare Community "Marnie Green has done it again with her new book on the often set-aside topic of performance conversations. Her ideas and practical advice will help strengthen any manager or leader seeking to create a more focused and valuable employee, team member, and organization. And lets face it, thats what we need to be doing every day." Neil G. Giuliano, former Mayor of Tempe, Arizona; author of The Campaign Within Procrastination, fear, and competing priorities often get in the way of initiating conversations that inspire higher levels of performance. Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often struggle to find the right words to get their message across. Painless Performance Conversations presents practical communication and management strategies any manager can use to effectively influence employee performance. Through four critical mind-sets and a conversation model, this book offers tangible solutions for tackling critical workplace discussions with poise and professionalism. Painless Performance Conversations will help you lead performance-related conversations with confidence and create a culture of workplace accountability., Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding. Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations. Eliminates the pain and fear that leads to procrastination of tough workplace conversations. Reduces the harmful impacts of judgment in performance conversation Helps managers create a culture of ownership and accountability Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability., Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across.
LC Classification NumberHF5549.5.R3
