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Creating Customer Evangelists: Profit from Turning Loyal Customers Into a...
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Estado:
“See photos”
Como nuevo
Libro en perfecto estado y poco leído. La tapa no tiene desperfectos y si procede, con sobrecubierta para las tapas duras. Incluye todas las páginas sin arrugas ni roturas. El texto no está subrayado ni resaltado de forma alguna, y no hay anotaciones en los márgenes. Puede presentar marcas de identificación mínimas en la contraportada o las guardas. Muy poco usado. Consulta el anuncio del vendedor para obtener más información y la descripción de cualquier posible imperfección.
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Envío:
Gratis USPS Media MailTM.
Ubicado en: Milledgeville, Georgia, Estados Unidos
Entrega:
Entrega prevista entre el lun. 11 ago. y el sáb. 16 ago. a 94104
Se envía hoy si realizas el pedido en 4 h 45 min
Devoluciones:
30 días para devoluciones. El comprador paga el envío de la devolución..
Pagos:
Compra con confianza
El vendedor asume toda la responsabilidad de este anuncio.
N.º de artículo de eBay:305641767164
Características del artículo
- Estado
- Como nuevo
- Notas del vendedor
- “See photos”
- Binding
- Hardcover
- Product Group
- Book
- Signed By
- NA
- Signed
- No
- Book Series
- Evangelists
- Ex Libris
- No
- Narrative Type
- Fiction
- Original Language
- English
- Intended Audience
- Young Adults, Adults
- Inscribed
- No
- Weight
- 1 lbs
- Edition
- First Edition
- IsTextBook
- No
- Vintage
- Yes
- California Prop 65 Warning
- NA
- Personalize
- No
- Type
- Novel
- Literary Movement
- Enlightenment, Expressionism, Medieval, Modernism
- Era
- 2000s
- Personalized
- No
- Features
- Dustcover
- Country/Region of Manufacture
- United States
- Personalization Instructions
- NA
- ISBN
- 9780793155613
Acerca de este producto
Product Identifiers
Publisher
Kaplan Publishing
ISBN-10
0793155614
ISBN-13
9780793155613
eBay Product ID (ePID)
2245972
Product Key Features
Book Title
Creating Customer Evangelists : How Loyal Customers Become a Volunteer Sales Force
Number of Pages
215 Pages
Language
English
Publication Year
2002
Topic
Marketing / General, Consumer Behavior, Customer Relations, General, Sales & Selling / General
Illustrator
Yes
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
17.5 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
LCCN
2002-012221
Reviews
"The pyrotechnic prose of Alex Lemon's memoir creates an electrifying portrait of a body in crisis, and the way the soul is inexorably, reluctantly, dragged along.... If ever a book was written in blood, it is this one."-- Nick Flynn, author ofAnother Bullshit Night in Suck City
Dewey Edition
22
Dewey Decimal
658.8343
Synopsis
For the first time in paperback, a revised edition of the book that launched the term 'customer evangelism' and inspired the creation of an industry. Updated with new statistics and figures, this landmark book has shown countless companies how to harness the power of evangelism marketing and increase customer loyalty, sales, and profitability. When customers are truly thrilled about their experience with a product or service, they become outspoken 'evangelists' for a company. For most businesses, customers are loyal to people, not brands. Creating a culture of not only loyalty but belief is the formula for creating authentic and powerful word of mouth. By researching companies with dedicated groups of outspoken, buss-spreading evangelists, authors Ben McConnell and Jackie Huba distill the formulas of the successful companies into the six tenets of customer evangelism. "Creating Customer Evangelists" explains why many traditional loyalty programs fail and how organic word-of-mouth programs often create communities of influencers who accelerate a company's success. "Creating Customer Evangelists" is the bible for any business hoping to convert good customers into exceptional ones who willingly spread the word., Explains why many traditional loyalty programs fail and how organic word-of-mouth programs often create communities of influencers who accelerate a company's success. This book is suitable for a business hoping to convert good customers into exceptional ones who willingly spread the word., For the first time in paperback, a revised edition of the book that launched the term "customer evangelism" and inspired the creation of an industry. Updated with new statistics and figures, this landmark book has shown countless companies how to harness the power of evangelism marketing and increase customer loyalty, sales, and profitability. When customers are truly thrilled about their experience with a product or service, they become outspoken "evangelists" for a company. For most businesses, customers are loyal to people, not brands. Creating a culture of not only loyalty but belief is the formula for creating authentic and powerful word of mouth.By researching companies with dedicated groups of outspoken, buss-spreading evangelists, authors Ben McConnell and Jackie Huba distill the formulas of the successful companies into the six tenets of customer evangelism.Creating Customer Evangelistsexplains why many traditional loyalty programs fail and how organic word-of-mouth programs often create communities of influencers who accelerate a company's success. Creating Customer Evangelistsis the bible for any business hoping to convert good customers into exceptional ones who willingly spread the word.
LC Classification Number
HF5415.5.M1834 2002
Descripción del artículo del vendedor
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Shipping Stars
100% de votos positivos•2,6 mil artículos vendidos
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Votos de vendedor (779)
- s***p (205)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaFirst time purchase from this seller, and I'd buy from them again. Book was nicely packaged to keep it secure during travel. As a lifelong bibliophile, I appreciate sellers who care about the books they send out. Condition was as described, and I believe that the photo in the listing was the same as the book I received: no stock photo used. Item shipped the same day as purchase, and arrived in 6 days, including a Sunday and a holiday.
- i***m (2)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaI was quite surprised with how well packaged my item was! It was sealed tightly in it's own plastic bag on top of the plentiful amount of bubble wrap included. It was at a fair price and the cost of shipping was about right for the item. It was in mint condition just as described. The only setback was the shipping being pushed back due to poor weather but this neither the fault of the seller or the shipping company. Otherwise, everything was great and I'm happy with the product!Just One Year Carter's My first lamb Stuffed Plush Baby Rattle Toy 8" (#306101902324)
- e***j (767)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaPrompt shipping, receive item as advertised and priced reasonably. What more can you ask for. Good seller.Candy Land Game (#305980427307)
Shipping Stars
100% de votos positivos•2,6 mil artículos vendidos
Registrado como vendedor profesional
Votos de vendedor (779)
- s***p (205)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaFirst time purchase from this seller, and I'd buy from them again. Book was nicely packaged to keep it secure during travel. As a lifelong bibliophile, I appreciate sellers who care about the books they send out. Condition was as described, and I believe that the photo in the listing was the same as the book I received: no stock photo used. Item shipped the same day as purchase, and arrived in 6 days, including a Sunday and a holiday.
- i***m (2)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaI was quite surprised with how well packaged my item was! It was sealed tightly in it's own plastic bag on top of the plentiful amount of bubble wrap included. It was at a fair price and the cost of shipping was about right for the item. It was in mint condition just as described. The only setback was the shipping being pushed back due to poor weather but this neither the fault of the seller or the shipping company. Otherwise, everything was great and I'm happy with the product!Just One Year Carter's My first lamb Stuffed Plush Baby Rattle Toy 8" (#306101902324)
- e***j (767)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaPrompt shipping, receive item as advertised and priced reasonably. What more can you ask for. Good seller.Candy Land Game (#305980427307)