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ITIL®4 – A Pocket Guide
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Libro que se ha leído y que no tiene un aspecto nuevo, pero que está en un estado excelente. No hay desperfectos visibles en la tapa y se incluye sobrecubierta, si procede, para las tapas duras. Todas las páginas están en perfecto estado, sin arrugas ni roturas y no falta ninguna. El texto no está subrayado ni resaltado de forma alguna, y no hay anotaciones en los márgenes. Puede presentar marcas de identificación mínimas en la contraportada o las guardas. Muy poco usado. Consulta el anuncio del vendedor para obtener más información y la descripción de cualquier posible imperfección.
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Ubicado en: Reston, VA, Estados Unidos
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N.º de artículo de eBay:297497283905
Última actualización el 10 ago 2025 07:50:33 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- Book Title
- ITIL®4 – A Pocket Guide
- Artist
- Van Haren Publishing [Editor]
- ISBN
- 9789401804394
Acerca de este producto
Product Identifiers
Publisher
Van Haren Publishing
ISBN-10
9401804397
ISBN-13
9789401804394
eBay Product ID (ePID)
26038742646
Product Key Features
Number of Pages
180 Pages
Language
English
Publication Name
Itil®4-A Pocket Guide
Subject
Corporate Governance
Publication Year
2019
Type
Textbook
Subject Area
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.4 in
Item Weight
6.1 Oz
Item Length
6.5 in
Item Width
4.9 in
Additional Product Features
Intended Audience
Scholarly & Professional
Illustrated
Yes
Synopsis
'The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations., 'The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: - understanding the key concepts of service management - understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management - understanding the four dimensions of service management - understanding the purpose and components of the ITIL service value system - understanding the six activities of the service value chain, and how they interconnect - knowing the purpose and key terms of 15 of the 34 ITIL practices - understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business., 'The ITIL pocket guides of Van Haren Publishing are since longrecognized as the industry classic guide on the topic of ITIL, in manylanguages. Over the years this authoritative guide has earned its placeon the bookshelves and in the briefcases of industry experts as theyimplement best practices within their organizations.This pocket guide will provide readers with an understanding of theITIL 4 service management framework, by:* understanding the key concepts of service management* understanding how the seven ITIL guiding principles can help anorganization adopt and adapt service management* understanding the four dimensions of service management* understanding the purpose and components of the ITIL servicevalue system* understanding the six activities of the service value chain, and howthey interconnect* knowing the purpose and key terms of 15 of the 34 ITIL practices* understanding seven of these 15 ITIL practices in detailAll exam requirements for the ITIL 4 Foundation exam are coveredin this pocket guide. It also provides support for everyone who hasknowledge of previous ITIL editions and is looking for a bridge tothe new edition. ITIL 4 took a big leap into the modern world of ITservice management, covering the latest principles and practices ina customer-focused, service-centric way, enabling Agile principles formaximum support of any business., 'The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: * understanding the key concepts of service management * understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management * understanding the four dimensions of service management * understanding the purpose and components of the ITIL service value system * understanding the six activities of the service value chain, and how they interconnect * knowing the purpose and key terms of 15 of the 34 ITIL practices * understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business.
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- 5***r (532)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaItem was as described and very good quality. The appearance of book was very clean packed well and fast shipping. The condition of book was great and reasonable cost/value. This was first time for me to order from this seller and I was very impressed with item. I would definitely order again from seller. A+++
giant-giant
99,2% de votos positivos•13 mil artículos vendidos
Registrado como vendedor particularPor tanto, no se aplican los derechos de los consumidores derivados de las leyes de protección de los consumidores de la UE. La Garantía al cliente de eBay sigue aplicando a la mayoría de compras. Más informaciónMás información
Votos de vendedor (3.922)
- c***d (356)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaGood, simple way to pray the LoH in the morning and evening. Item just as described. Shipping was fast and item was packed with care. Great communication. A+++ eBay seller. Thank you.
- -***l (4061)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadagreat book and even greater actress 🤩; packaged 📦 well; plastic wrapping but wrapped very tight to ensure no damages to the book; no bent corners on cover or pages 😀; item arrived in perfect condition; fast shipping; plus the really great price; smooth transaction from beginning to the end; excellent customer service 👍 and an A+ seller 😎; thanks ☺️Around the Way Girl: A Memoir (#296860663897)
- 5***r (532)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaItem was as described and very good quality. The appearance of book was very clean packed well and fast shipping. The condition of book was great and reasonable cost/value. This was first time for me to order from this seller and I was very impressed with item. I would definitely order again from seller. A+++