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Perfect Phrases for Documenting Employee- Anne Bruce, 0071454071, paperback, new
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Ubicado en: Houston, Texas, Estados Unidos
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Entrega prevista entre el jue. 9 oct. y el mar. 14 oct. a 94104
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N.º de artículo de eBay:297464808534
Última actualización el 07 sep 2025 00:53:31 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- ISBN
- 9780071454070
Acerca de este producto
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071454071
ISBN-13
9780071454070
eBay Product ID (ePID)
45014540
Product Key Features
Book Title
Perfect Phrases for Documenting Employee Performance Problems
Number of Pages
144 Pages
Language
English
Publication Year
2005
Topic
Training, Human Resources & Personnel Management, Motivational, General
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.3 in
Item Weight
4.7 Oz
Item Length
8 in
Item Width
5.1 in
Additional Product Features
Intended Audience
Trade
LCCN
2005-620732
Dewey Edition
22
Dewey Decimal
658.3125014
Synopsis
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals., Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication., Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. The book covers a wide variety of performance issues including: Communication Skills Punctuality Decision Making Empowerment and Delegation Technical Skill Development People Skills and Relationship-building Coaching Others Customer Care Attitude Handling Personal Problems Creativity and Innovation Meeting Deadlines Leadership Skills Negotiation Skills Appearance Self-esteem and Confidence Efficient Use of Time Problem Solving and Conflict Resolution Teamwork Emotional Intelligence Overall Productivity Loyalty Resistance to Change Project Management Safety Goal Setting Motivation and Morale Building Common Sense and Good Judgment Personal Growth and Development Professional Growth and Intentional Learning
LC Classification Number
HF5549.5.P35
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- g***a (81)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaI received a different version of the item that was advertised - but am extremely happy to report that Clarissa responded quickly and, once it was confirmed, issued a refund without delay. I've ordered from this vendor in the past: wonderful high quality books, & have always enjoyed quick replies with helpful information, great prices and fast shipping. Mistakes happen. Rock solid customer service is RARE. Thank you, Clarissa for handling the discrepancy so well. I'll def buy from you again!Flor y Canto; Tercera Edición Words and Music- 9781579921583, hardcover, Various (#388314820808)
- s***t (2248)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificada🎈🎈🧨🧨🎈🎈 This seller is all about service and customer satisfaction!! I ordered a book, received a book (very fast shipping), but it was not the title I ordered (same subject matter). I sent a message explaining what happened, received very quick response that was apologetic and requesting some additional info about the book I received. Sent that info and again very quick response. The book I wanted was not in stock, a full refund was issued, and I was allowed to keep the book I received!!😀
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Your Online Bookstore Company
99,3% de votos positivos•3,6 millones artículos vendidos
Registrado como vendedor profesional
Votos de vendedor (1.083.873)
- g***a (81)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaI received a different version of the item that was advertised - but am extremely happy to report that Clarissa responded quickly and, once it was confirmed, issued a refund without delay. I've ordered from this vendor in the past: wonderful high quality books, & have always enjoyed quick replies with helpful information, great prices and fast shipping. Mistakes happen. Rock solid customer service is RARE. Thank you, Clarissa for handling the discrepancy so well. I'll def buy from you again!Flor y Canto; Tercera Edición Words and Music- 9781579921583, hardcover, Various (#388314820808)
- s***t (2248)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificada🎈🎈🧨🧨🎈🎈 This seller is all about service and customer satisfaction!! I ordered a book, received a book (very fast shipping), but it was not the title I ordered (same subject matter). I sent a message explaining what happened, received very quick response that was apologetic and requesting some additional info about the book I received. Sent that info and again very quick response. The book I wanted was not in stock, a full refund was issued, and I was allowed to keep the book I received!!😀
- 5***5 (309)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaUnfortunately I never received books, but it wasn’t seller’s fault. Tracking info proved items were honestly mailed out on time, so either postal service lost/mis-delivered package or it was stolen from my building mailroom. Whatever the case, seller gave me a full refund. I really appreciate them making it right & although I bought the books I wanted elsewhere, this seller is aboveboard & can be trusted & I’d buy from them again.