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In the Common Interest 2 by John Carona 2018 Hardcover 1st Edition
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- ¡Cómpralo ya!In the Common Interest 2 by John Carona 2018 Hardcover 1st Edition
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Envío:
Gratis USPS Media MailTM.
Ubicado en: Tewksbury, Massachusetts, Estados Unidos
Entrega:
Entrega prevista entre el mié. 5 nov. y el lun. 10 nov. a 94104
Devoluciones:
14 días para devoluciones. El comprador paga el envío de la devolución..
Pagos:
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N.º de artículo de eBay:295955084598
Última actualización el 29 oct 2025 15:21:16 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- Country of Origin
- United States
- Signed
- No
- Book Series
- In The Common Interest
- Ex Libris
- No
- Narrative Type
- Nonfiction
- Original Language
- English
- Intended Audience
- Adults
- Inscribed
- No
- Edition
- First Edition, Collector's Edition
- Vintage
- No
- Type
- Guidebook
- Literary Movement
- Modernism, Realism
- Era
- 2010s
- Illustrator
- Unknown
- Personalized
- No
- Features
- Dust Jacket, Illustrated, First Edition
- ISBN
- 9781626344624
Acerca de este producto
Product Identifiers
Publisher
Greenleaf Book Group
ISBN-10
1626344620
ISBN-13
9781626344624
eBay Product ID (ePID)
11038383115
Product Key Features
Book Title
In the Common Interest II : Embracing Five Star Customer Service
Number of Pages
264 Pages
Language
English
Publication Year
2018
Topic
Real Estate / General, General, Economics / General
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Length
8.5 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
Synopsis
How can your organization get Five Star reviews, from clients and employees? In 1979 John Carona founded Associa, a community association management company, with only one client. Under his leadership, Associa has evolved into the largest and most successful management company in North America. In his second book, In the Common Interest II: Embracing Five Star Customer Service , Carona shares the secrets of his success for those in the community management industry and any leader interested in the "how" of building a successful service business. Customer service is at the heart of his philosophy, guiding his employees in every action, communication, process, and relationship. It permeates every aspect of his company, from employee culture to client relationships. Carona does not brag about his success; he genuinely wants to help others create their own successes. He shares the details of his approach: Associa's mission statement, four pillars, and five core values, as the tools for implementing his Five Star Customer Service Model. Each chapter includes easy-to-understand explanations of these tenets, a "Service in Action" case study, and self-assessment questions that readers can use to guide their own organizational development. You will walk away with a thorough understanding of the importance of customer service and how to implement similar policies and practices to help your own organization be the best it can be.
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Bill's Books and Things
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- 5***d (498)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaPackaged very well, was exactly how described, shipped quickly, perfect transaction and happy to read a fascinating piece of history. Thank you!
- x***e (232)- Votos emitidos por el comprador.Último añoCompra verificadaBook was exactly as described. Great price. Well packaged and fast shipping.The Accidental Pope by Robin Moore and Raymond Flynn 2000 Hardcover 1st Edition (#294325253679)
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Bill's Books and Things
100% de votos positivos•1,1 mil artículos vendidos
Registrado como vendedor particularPor tanto, no se aplican los derechos de los consumidores derivados de las leyes de protección de los consumidores de la UE. La Garantía al cliente de eBay sigue aplicando a la mayoría de compras. Más informaciónMás información
Votos de vendedor (584)
- 5***d (498)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaPackaged very well, was exactly how described, shipped quickly, perfect transaction and happy to read a fascinating piece of history. Thank you!
- x***e (232)- Votos emitidos por el comprador.Último añoCompra verificadaBook was exactly as described. Great price. Well packaged and fast shipping.The Accidental Pope by Robin Moore and Raymond Flynn 2000 Hardcover 1st Edition (#294325253679)
- 7***a (8624)- Votos emitidos por el comprador.Mes pasadoCompra verificadaVery good transaction, as described