Please review all pictures and information provided carefully before purchasing. We do our best to provide all relevant descriptions/disclosuers as accurately as possible. All measurements are close to the available instrument (rulers, ring sizer, etc) which is to the mm or 10th of a carat or whatever unit measured by the relevant tool. We cannot provide you with nano laser accuracy to the 100th of the unit (and neither do most other sellers).
Condition: Most stocked items are preowned (hence the huge discount) please do not expect items to be in flawless or like new condition unless specified in the listing. We do our best to photograph and describe items with relevant measurements. Conditions are disclosed accurately, if we see a flaw, it is described/disclosed in text and shown in a photograph, usually close up. However please understand that if there is a missed flaw the item can be refunded only when the flaw is not microscopic and not hardly detectable by the human eye, unless it is major then it is not a viable reason for a refund or discount. No preowned jewellery is perfect microscopically. Some items look almost like new and others are more dated, especially vintage jewellery. Vintage jewellery that looks NEW is rarely something we prefer to sell because it could be modified and loses it's historic touch. All items are sold AS IS.
Authenticity: All items are checked for authenticity, we only deal with genuine product. All items are inspected and researched to ensure authenticity especially for high end and designer jewellery. All gold/rare metals items and diamonds are tested to validate carat and weight. So far there has never been an issue however if there ever is a rare occasion that a part (perhaps a stone) is not authentic, then with certified proof from a well established jeweller the item can be refunded, however items are checked on our side by professionals before sale too.
Returns: Returns are accepted within 30 days of purchase as long as the item is not damaged, modified and in it's exact state before it was sold. Buyers pay the return postage. Any modification post purchase is easily detected as we validate every part of the item and log all the details about each part. Fraudulent 'Item not as described' cases will be opposed and fought. We are happy to refund items within 30 days of purchase even if you change your mind and the conditions in this paragraph are met (no returns after any modifications or damage) . We work really hard and have a good eBay reputation by being honest and fair. If there are any issues with the item, please contact us.
Payment: Payment is expected within 48 hours of the bid win date and immediately for Buy Now purchases. We DON'T accept payments outside of eBay or directly through Paypal, so please do not ask as it is against eBay policy and these requests are ignored. Buyers are always better protected through eBay and don't pay any transaction fees.
Fraud: We are very vigilant of fraud. Please do not email asking for Paypal or to send items as gifts for friends/missionaries living abroad. All items will be posted directly to the eBay customers address, third party addresses are not accepted. We do not accept transactions if an eBay buyer has no feedback and cannot be verified as a genuine buyer.
Best Price Items: Offers within 10% below the listed price are occasionally entertained. However we provide amazing value for high end rare items that are hugely discounted to retail or shop, even as preowned. Please take into account our costs like eBay charges, jewellery validation, and other things to source items. Ridiculous offers are ignored.
