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Tony Schwartz Amy Gallo Mark Gerzon Dealing with Difficult People (Hardback)
Como Hills Jewelry and Coin
(3484)
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- ¡Cómpralo ya!Tony Schwartz Amy Gallo Mark Gerzon Dealing with Difficult People (Hardback)
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Ubicado en: Atlanta, Georgia, Estados Unidos
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Entrega prevista entre el mar. 2 dic. y el lun. 8 dic. a 94104
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N.º de artículo de eBay:286462222987
Última actualización el 05 nov 2025 01:36:20 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- Country of Origin
- US
- Series
- HBR Emotional Intelligence Series
- EAN
- 9781633696105
- ISBN
- 9781633696105
- Release Year
- 2018
- Publication Name
- Dealing with Difficult People (HBR Emotional Intelligence Series)
- Item Height
- 177mm
- Title
- Dealing with Difficult People (HBR Emotional Intelligence Series)
- Release Date
- 05/08/2018
Acerca de este producto
Product Identifiers
Publisher
Harvard Business Review Press
ISBN-10
1633696103
ISBN-13
9781633696105
eBay Product ID (ePID)
14038504727
Product Key Features
Book Title
Dealing with Difficult People (Hbr Emotional Intelligence Series)
Number of Pages
160 Pages
Language
English
Publication Year
2018
Topic
Human Resources & Personnel Management, Conflict Resolution & Mediation, Interpersonal Relations, Emotions
Genre
Self-Help, Psychology, Business & Economics
Book Series
Hbr Emotional Intelligence Ser.
Format
Hardcover
Dimensions
Item Length
7 in
Item Width
5 in
Additional Product Features
Intended Audience
Trade
Dewey Edition
23
Dewey Decimal
658.3/045
Synopsis
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review . Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
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Como Hills Jewelry and Coin
99,4% de votos positivos•4,9 mil artículos vendidos
Registrado como vendedor profesional
Votos de vendedor (2.813)
- c***s (355)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaFantastic seller and incredibly satisfied with my purchase! The item arrived promptly and was securely packaged, ensuring it arrived in perfect condition. The product description was accurate and exceeded my expectations in terms of quality and value. Communication with the seller is always excellent and a huge plus for the times messages are needed. I highly recommend this seller for their professionalism and commitment to customer satisfaction.1878-S Morgan Silver Dollar - 90% Silver - San Francisco Mint - Frosty Flawless! (#286719380325)
- d***d (18)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaThe shipping was fast, the coin looks like it did in the pictures, and the price was right. The only down side was that the coin got loose from the bag it was in inside the box and slid around during shipment. Overall good transaction, thanks!!!
- 4***2 (47)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaI absolutely love the item I purchased from this seller. It was exactly as they described, the condition of the item was basically new. I was supposed to get my item by July 1st. I received it today which was only a couple of days from when I purchased it. The packaging was superb to make sure the item did not get damaged. The price point was excellent! I will definitely purchase more from this seller!Gracia Blouse Size Large Pink Off the Shoulder Tunic Top Ruffle Flare Sleeves (#286560488476)