Table Of Content&> I. Building Foundations 1. Understanding Interpersonal Communication Daily Contacts: The Saga of Susan and Juan Meet the Interpersonal Communicator Essentials of Interpersonal Communication Why We Communicate Interpersonally: Motivation Making Interpersonal Contact: Characteristics, Principles, and Axioms of Communication Diversity and Culture Contacts: Diversity and Communication Style Gender Contacts: Gender and Communication Style Media and Technology Contacts: Interpersonal Interaction and the Technological Embrace Gaining Communication Competence Daily Contacts: Wrap up Critical Thinking Contacts: That's Life 2. The Impact of Self-Concept Daily Contacts: Aisha's Term Paper Problem The Self-Concept: Your Answer to Who You Are Self-Esteem: Feelings of Self-Worth Affect You How Others Shape Our Self-Concept The Self in Relation to Others: Confirming, Rejecting, and Disconfirming Responses The Self-Fulfilling Prophecy: The Influence of Positive and Negative Pygmalions Changing Your Self-Concept: Revising Impressions and Conceptions Diversity and Culture Contacts: How Important Is the I? Gender Contacts: Gender and Self-Concept Media and Technology Contacts: Seeing the Self Through Media and the Technological Looking Glass Gaining Communication Competence: Ways to Strengthen Your Self-Concept Daily Contacts: Wrap Up Critical Thinking Contacts: Thinking Positively 3. Perception Daily Contacts: Dax on Trial Perception in Action: The Process at Work The Role of Schemata, Sets, Selectivities, and Stereotypes Exploring Other Barriers to Accurate Perception Culture and Perception: Interpreting Through Different I's Diversity and Culture Contacts: The Media and Perception Gender Contacts: Gender and Perception Technology Contacts: Technology and Virtual Reality Gaining Communication Competence: Enhancing Your Perceptual Abilities Daily Contacts: Wrap Up Critical Thinking Contacts: Can You See It My Way? II. Sharing Messages 4. Listening Daily Contacts: Flora's Nonlistening Differences between Listening and Hearing The Stages of Listening Types of Listening Active and
SynopsisOur ability to interact skillfully with others will influence the development of our professional and personal lives. Also, the way in which we communicate with others is affected by today's media and technological innovations. Interpersonal interactions are also influenced by culture and gender. Written by world-famous speakers, Contacts is based on these three premises and offers practical techniques readers can use to be successful communicators in today's ever-changing society.This book gives readers the tools they need to communicate effectively both when they interact with individuals from their own culture and those from diverse cultures. It also explores ways technology and the media affect our interpersonal communications. Topics include: understanding interpersonal communications, self-concept, gender, the media and technology, nonverbal communication, relationship basics, intimacy and distance, and more., This text introduces, explores, and celebrates the central role interpersonal communication plays in personal and professional relationships. A rich, interactive pedagogy engages students in relevant issues and themes, from the impact of mediated communication--particularly online--to the influence of gender and culture on interpersonal interactions. New concepts are supported by the anecdotal experiences of professionals, literary excerpts, and a number of other box features: