eBay Terms and Conditions for Selling Car Parts
1. Introduction
Welcome to DB Auto Consultancy on eBay. By purchasing car parts from our eBay store, you agree to the following terms and conditions. Please read them carefully before making a purchase.
2. Product Listings
• Accuracy: We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. However, minor variations may occur. It is the buyer s responsibility to verify the compatibility of the parts with their vehicle before purchasing.
• Compatibility: We provide compatibility information where possible, but the buyer is responsible for ensuring that the part is suitable for their vehicle.
• Condition of Parts: All parts listed will be clearly labelled as new, used, refurbished, or for parts/not working. The condition of each item will be detailed in the description.
3. Pricing and Payment
• Pricing: All prices are listed in (£) GBP and are subject to change without notice. Prices do not include shipping fees or applicable taxes unless stated otherwise.
• Payment Methods: We accept payments through eBay s approved payment methods. Payment must be received within one day of purchase. Failure to complete payment may result in the cancellation of the order and relisting of the item.
• Taxes: Buyers are responsible for any applicable taxes, duties, or customs fees that may apply to their purchase.
4. Shipping and Delivery
• Shipping Methods: We offer various shipping options. The buyer may select their preferred method during checkout. All items will be shipped to the address provided by eBay.
• Processing Time: Orders are typically processed within one business day of payment confirmation. Shipping times vary depending on the destination and shipping method selected.
• International Shipping: We ship to select international destinations. Buyers are responsible for any customs duties, import taxes, or additional fees that may apply.
• Tracking: A tracking number will be provided once the item has shipped. The buyer can use this number to monitor the delivery status.
5. Returns and Refunds
• Return Policy: We accept returns within fourteen days of delivery for a full refund, provided the item is returned in its original condition and packaging. The buyer is responsible for return shipping costs unless the return is due to our error.
• Return Procedure: To initiate a return, please contact us through eBay’s messaging system to obtain a return authorisation number. Unauthorised returns may be refused.
• Refund Process: Refunds will be processed within five business days of receiving the returned item. Refunds will be issued to the original payment method.
• Non-Returnable Items: Certain items, such as electrical components, may not be eligible for return. Please review the item description for specific return eligibility.
6. Warranties and Guarantees
• Manufacturer Warranties: Some new parts may come with a manufacturer’s warranty. Any applicable warranties will be detailed in the product listing.
• Used and Refurbished Parts: Unless otherwise specified, used and refurbished parts are sold as-is without any warranties, expressed or implied.
• Guarantee of Authenticity: We guarantee that all parts sold are genuine and as described. In case of a discrepancy, we will work with the buyer to resolve the issue.
7. Limitation of Liability
• Product Use: The buyer assumes all responsibility for the correct use and installation of parts purchased. We are not liable for any damage, injury, or loss resulting from the misuse or improper installation of any parts.
• Errors and Omissions: We strive for accuracy but are not responsible for any typographical errors or inaccuracies in our listings.
8. Communication and Feedback
• Contact: For any questions or concerns, please contact us through eBay’s messaging system or direct to our email at parts@dbautoconsultancy.co.uk. We aim to respond to all enquiries within three business hours.
• Feedback: We value your feedback. If you are satisfied with your purchase, please leave positive feedback. If there are any issues, please contact us before leaving neutral or negative feedback so we can address your concerns.
9. Governing Law
• These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the purchase of products will be resolved in the courts of the United Kingdom.
10. Amendments
• We reserve the right to amend these terms and conditions at any time. Changes will be effective immediately upon posting on our eBay store. It is the buyer’s responsibility to review these terms periodically.
Effective Date: 9th August 2024