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99 Lessons Learned from Disney to Improve the Patient Experience by Jake Poore (1963, Trade Paperback)

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Precio:

USD75,08

Aproximadamente64,57 EUR

+ USD17,44 de envío

Entrega prevista: mar. 18 nov. - vie. 28 nov.

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Estado:

Nuevo

ISBN: 0998343404. Author: Jake Poore. Publisher: Jake Poore and Associates, LLC. 99 Lessons Learned from Disney To Improve The Patient Experience. Condition: New.

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Product Identifiers

PublisherJake Poore & Associates, LLC

ISBN-100998343404

ISBN-139780998343402

eBay Product ID (ePID)235191962

Product Key Features

Book Title99 Lessons Learned from Disney to Improve the Patient Experience

Number of Pages162 Pages

LanguageEnglish

Publication Year1963

TopicGeneral

IllustratorYes

GenreBusiness & Economics

AuthorJake Poore

FormatTrade Paperback

Dimensions

Item Weight1.6 Oz

Additional Product Features

Intended AudienceTrade

Synopsis99 Lessons Learned From Disney to Improve the Patient Experience, is a wonderful resource for any health care organization that desires to improve the patient experience. Jake has truly captured the essence of Disney's principles for creating loyalty-driving experiences. And more importantly, he has thoughtfully and artfully applied these principles to the world of health care. For 15+ years, Jake and his team at ILS have been helping health care organizations successfully apply the lessons contained in this book. The lessons are field-tested and they work.