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Management Book 8 Edition 2004 Meeting Exceeding Customer Expectations
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En muy buen estado
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N.º de artículo de eBay:133025859824
Última actualización el 12 feb 2025 18:29:52 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- En muy buen estado
- Notas del vendedor
- Product Type
- Textbook
- Country/Region of Manufacture
- United States
- Educational Level
- College
- ISBN
- 9780324259131
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Product Identifiers
Publisher
Cengage South-Western
ISBN-10
0324259131
ISBN-13
9780324259131
eBay Product ID (ePID)
30507392
Product Key Features
Number of Pages
784 Pages
Language
English
Publication Name
Management : Meeting and Exceeding Customer Expectations
Publication Year
2004
Subject
Skills, Decision-Making & Problem Solving, Management
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.4 in
Item Weight
56.9 Oz
Item Length
9.9 in
Item Width
8.2 in
Additional Product Features
Edition Number
8
Intended Audience
College Audience
LCCN
2003-110492
Dewey Edition
22
Illustrated
Yes
Dewey Decimal
658.4
Table Of Content
PART I. MANAGEMENT CONCEPTS 1. Management: An Overview 2. Management Thought: Past and Present 3. Management Ethics and Social Responsibility 4. Management's Commitment to Quality and Productivity PART II. PLANNING AND DECISION MAKING 5. The Manager's Environment 6. Organizational Planning 7. Strategic Planning and Strategic Management 8. Making Decisions PART III. ORGANIZING 9. Organizing Principles 10. Organizational Design 11. Organizational Structure and Change PART IV. STAFFING AND LEADING 12. Staffing 13. Communication: Interpersonal and Organizational 14. Human Motivation 15. Leadership 16. Team Management and Conflict PART V. CONTROLLING. 17. Information Management Systems 18. Controlling: Purpose and Process 19. Control Techniques PART VI. SPECIAL CONCERNS 20. International Management 21. Succeeding in Your Organization
Synopsis
The eighth edition of Management: Meeting and Exceeding Customer Expectations is a comprehensive survey of the principles and practices of management as they are currently being applied, in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs and (2) the need organizations and their people have to be guided by effective leadership., The eighth edition of Management: Meeting and Exceeding Customer Expectations is a comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters? narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers? needs and (2) the need organizations and their people have to be guided by effective leadership.
LC Classification Number
HD31
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Henry's Hobbies
100% de votos positivos•17 mil artículos vendidos
Registrado como vendedor particularPor tanto, no se aplican los derechos de los consumidores derivados de las leyes de protección de los consumidores de la UE. La Garantía al cliente de eBay sigue aplicando a la mayoría de compras. Más informaciónMás información
Votos de vendedor (11.293)
- s***o (494)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaThe rhino plush was well packed, secure, and protected. The plush is in perfect condition as described. Fast shipping. Great communicator. Great value for the plush. Awesome and recommended seller.
- r***a (3803)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaPerfect! Item exactly as described and in pristine condition! Very trustworthy seller. Would buy from again! Looks great, and super fast shipping/good packaging.TY Beanie Baby Mel the Koala Bear 4th 3rd MWMT PVC Errors Nurnberg 1 15 1996 (#365327006512)
- e***r (380)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaShipped out fast, packaged extremely well, and item was just as described. Very happy with my purchaseHome Comfort Ranges 1904 St Louis World's Fair Souvenir Advertising Toy Skillet (#365409402615)