Unreasonable Hospitality by Will Guidara (2022, HC/DJ) Hardcover Business Leader

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ISBN
9780593418574

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Product Identifiers

Publisher
Penguin Publishing Group
ISBN-10
0593418573
ISBN-13
9780593418574
eBay Product ID (ePID)
15057247153

Product Key Features

Book Title
Unreasonable Hospitality : the Remarkable Power of Giving People more than They Expect
Number of Pages
288 Pages
Language
English
Publication Year
2022
Topic
Leadership, Customer Relations, Industries / Hospitality, Travel & Tourism, Workplace Culture
Genre
Business & Economics
Author
Will Guidara
Format
Hardcover

Dimensions

Item Height
1 in
Item Weight
16.4 Oz
Item Length
9.3 in
Item Width
6.2 in

Additional Product Features

Intended Audience
Trade
LCCN
2022-027969
Reviews
"Will Guidara is one of the very best in the hospitality business, but this book is for everyone. His insights on how to be a great entrepreneur cut through the noise." - David Chang, chef and founder of Momofuku, and host of Ugly Delicious "Working alongside Will Guidara is the ultimate masterclass in how to thoughtfully improve the lives of those around you. He is now sharing his truly remarkable gift with the world in this keenly observant and heartfelt must-read, for anyone looking to stand out from the pack." -Dan Levy, Emmy® award winning writer, actor, director, and producer of Schitt's Creek "One of the five best management books I have ever read. Plus, it is the most engaging and entertaining - by a wide margin. This is, flat out, not a book to miss." - Roger Martin, writer, strategy advisor and management thinker "Will Guidara weaves heartfelt stories and keen observations to illustrate how purposeful, no-holds-barred hospitality satisfies our essential need to belong. An exceptional book for anyone or any organization aiming to excel at human connection." - Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table "In this book, Will Guidara shows us how to lead and to serve at the next level by building a foundation of hospitality, and creating a people-first "working together" culture. It's an inspiring book for businesses in every industry." - Alan Mulally, former CEO of Boeing and Ford "In dining rooms, in conference rooms, and in all corners of hospitality, Will Guidara has made a career out of going above and beyond, giving people what they want, even when they don't know they want it. This book puts his story, and more than a few of his trade secrets, in your hands." -- Questlove "Will gives us the best reason to be unreasonable--the people we serve. His approach to hospitality is novel, noble, and not at all exclusive to the restaurant industry. If you want to revolutionize the way you do business, you need this book!" -- Dave Ramsey, bestselling author and radio host "Making people feel welcome, accepted, appreciated, seen, known... what could be cooler than that? This is what Will has unlocked in this book: that hospitality is as thrilling and inspiring to give as it is to receive, both in work, and in life."-- Christina Tosi, founder and CEO of Milk Bar
Dewey Edition
23
Dewey Decimal
658.812
Synopsis
The must-read New York Times bestseller that's redefining hospitality and inspiring readers in every industry. - Featured in FX's The Bear and Showtime's Billions - JP Morgan NextList Pick Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room--and memorable, over-the-top, bespoke hospitality. Guidara's team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more--not less; and the magic that can happen when a busser starts thinking like an owner. Today, every business can choose to be a hospitality business--and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry's most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do--for ourselves, the people we work with, and the people we serve.
LC Classification Number
HF5415.5.G856 2022

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El Guapo, born under the soft, watchful eyes of a Spanish mission, was swaddled in a simple thing—a sweater. A humble start, yes, but one that set the tone for his curious life. As the years passed, ...
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