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Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...
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Libro en perfecto estado y poco leído. La tapa no tiene desperfectos y si procede, con sobrecubierta para las tapas duras. Incluye todas las páginas sin arrugas ni roturas. El texto no está subrayado ni resaltado de forma alguna, y no hay anotaciones en los márgenes. Puede presentar marcas de identificación mínimas en la contraportada o las guardas. Muy poco usado. Consulta el anuncio del vendedor para obtener más información y la descripción de cualquier posible imperfección.
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Ubicado en: Fredericksburg, Virginia, Estados Unidos
Entrega:
Entrega prevista entre el sáb. 23 ago. y el jue. 28 ago. a 94104
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N.º de artículo de eBay:115825668082
Última actualización el 16 nov 2023 06:53:37 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- Binding
- Paperback
- Product Group
- Book
- Source Language
- English
- Country/Region of Manufacture
- United States
- Weight
- 0 lbs
- IsTextBook
- No
- ISBN
- 9780375701207
Acerca de este producto
Product Information
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: - Who to write to, what to say, what to ask for - The names and addresses of over 600 major companies - How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation - Suggestions on what steps to take to avoid litigation - Consumer Smarts for automobile buyers - How to protect yourself from fraudulent business solicitations - Navigating the courts to ensure the well-being of your family and children - Help in getting proper coverage from your HMO - And--because sometimes the world is on your side--how to write the perfect thank- you note. Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed is an essential resource for anyone who wants to reach out and scold somebody.
Product Identifiers
Publisher
Knopf Doubleday Publishing Group
ISBN-10
0375701206
ISBN-13
9780375701207
eBay Product ID (ePID)
1065655
Product Key Features
Number of Pages
352 Pages
Publication Name
Shocked, Appalled, and Dismayed! : How to Write Letters of Complaint That Get Results
Language
English
Subject
Personal & Practical Guides, Style Manuals, Consumer Guides, Customer Relations, Consumer Behavior, Business Writing
Publication Year
1998
Type
Not Available
Subject Area
Business & Economics, Référence, Language Arts & Disciplines
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
10.9 Oz
Item Length
8 in
Item Width
5.3 in
Additional Product Features
LCCN
98-013819
Dewey Edition
21
Dewey Decimal
381.3
Intended Audience
Trade
Lc Classification Number
Hf5415.52.P48 1998
Descripción del artículo del vendedor
Información de vendedor profesional
Acerca de este vendedor
Wilt Liquidation LLC
99,4% de votos positivos•6,5 mil artículos vendidos
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- b***l (21)- Votos emitidos por el comprador.Mes pasadoCompra verificadaI had a good experience with the seller. The packaging and shipping was secure, and the price was fair. The cassette came as described with no damage and plays just fine. Great seller! Thank you!
- l***t (486)- Votos emitidos por el comprador.Mes pasadoCompra verificadaItem arrived before the delivery date, perfect. Packaging was secure. Item was exactly as described and they to the listing. Everything was flawless. 5 Star seller, highly recommended. Thank you so much for selling to me!
- a***l (381)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaThe item just as described. Very good price, great packaging and super fast shipping! I am very happy with the purchase. I look forward to future business. Thank you!
Wilt Liquidation LLC
99,4% de votos positivos•6,5 mil artículos vendidos
Registrado como vendedor profesional
Votos de vendedor (2.210)
- b***l (21)- Votos emitidos por el comprador.Mes pasadoCompra verificadaI had a good experience with the seller. The packaging and shipping was secure, and the price was fair. The cassette came as described with no damage and plays just fine. Great seller! Thank you!
- l***t (486)- Votos emitidos por el comprador.Mes pasadoCompra verificadaItem arrived before the delivery date, perfect. Packaging was secure. Item was exactly as described and they to the listing. Everything was flawless. 5 Star seller, highly recommended. Thank you so much for selling to me!
- a***l (381)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaThe item just as described. Very good price, great packaging and super fast shipping! I am very happy with the purchase. I look forward to future business. Thank you!