Ordering with us
Making a purchase from Evotech Performance via our eBay shop couldn’t be easier. Simply select the product you’re interested in, click on 'Buy it now' and eBay will guide you through the rest of the checkout process.
We accept the following payment type: Paypal.
As soon as your order is placed or (for telephone orders) as soon as your order is placed on our system, you will receive an automated email confirming we have received your order. However, this email does not indicate that a contract exists between us. Once we have indicated acceptance of your order, we’ll send you an invoice. We have included this term to protect us in the event that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the new price is acceptable.
We guarantee your satisfaction. All of our products come with a 30-day no quibble guarantee.
If you need to discuss your order with us, please email us at sales@evotechperformance.com quoting your order number. Alternatively, you can call on +44(0) 1507 466729 (International +44 +44(0) 1507 466729) or write to us at Beechings Way Alford Lincolnshire LN13 9JE United Kingdom.
Please note that in purchasing from our eBay shop, you also agree to be bound by eBay’s Terms and Conditions.
Shipping & Delivery
We always try to minimise your delivery costs while getting your order to you as soon as possible. Our standard delivery options for products purchased via eBay are:
• UPS Next Day
• UPS Tracked 48 - 72
• Europe – UPS Standard – Expected delivery time of 4 - 5 working days
• Europe and rest of the world – Royal Mail Airmail (International Priority):
• Europe – 6 - 8 working days
• Rest of the world – 8-15 working days
• Europe and rest of the world – UPS Express – 3 - 4 working days
• Europe and rest of the world – UPS Express Saver – 5 - 6 working days
All customers can use their consignment number on their shipping confirmation to track their parcel through the relevant courier. Please note that this service varies depending on the chosen shipping option and the destination country. For international orders using a Royal Mail delivery option, tracking outside of the UK is reliant on the equivalent service providers in the destination country and cannot be guaranteed.
If you would like a delivery quotation or require special delivery methods, please email sales@evotech-performance.com and we will be pleased to assist.
Next day delivery
• Monday to Friday orders placed before 12:00 midday will ship the same day (excludes bank holidays)
• Saturday and Sunday orders are expected to be delivered the following Tuesday (excludes bank holidays)
• Bank holidays and weekend orders will normally be shipped next working day.
Returns & Replacements
We hope you are happy with your purchase from Evotech Performance. However, if you wish to return or replace a product, then please carefully read the following information and follow the instructions below before contacting us and arranging to send back your item.
You have the right to cancel your order without having to give a reason at any time before your goods are dispatched or within 30 days after delivery. This 30-day period begins on the day after you receive the goods. When returning an item to us, you will have to pay the return postage, and are and are liable for any damage to the product. If the product is faulty, or the wrong part, or any other reason that is our fault we will also refund the return postage costs.
If an item cannot be delivered to the address specified on the order or is refused on delivery and is subsequently returned to us by the courier, you will be refunded for the cost of the item but will be liable for the delivery costs incurred. Please note that it is also the customer’s responsibility to ensure that the relevant import duties for the destination country are paid at customs. If the item(s) are refused at customs they will be returned to us and the customer is liable for all associated delivery costs.
In any of the above events, please ask for advice when you wish to return anything by calling +44(0) 1507 466729 or by emailing sales@evotech-performance.com. We will then advise the best method of returning the product.
If a product should develop a fault after 30 days, please contact us to discuss the options.
Electrical items
Evotech Performance has a six-month warranty for all electrical items. This warranty is for items that have a manufacturing failure or have been damaged through general use. Using the item off-road or in a situation that is considered non-standard deems the warranty void.
