GUARANTEE
Furniture are covered under warranty from the manufacture for a period of 12 months, from the date of order and covers manufacture defects.
CANCELLING YOUR ORDER - FURNITURE
After placing an order, we do not accept returns after 7 days from the date of order. According to distance selling regulation, the customer is responsible to arrange a return to our warehouse. If you cancel your order once has been delivered, you must not use the goods, must take care of the goods whilst they are in your possession. Please make sure that the goods are in a saleable condition and their original packaging. Self-assembly furniture cannot be returned. If you do not comply with your obligations above, we will not agree to the refund or may make a reasonable charge to cover any additional costs.
CANCELLIG YOUR ORDER - ACCESSORIES
If, for any reason you are not happy with your purchase, you must return item(s) with 7 days of receipt. You will be refunded as long you return an item in the same condition and packaging originally supplied.
CANCELLATION BY JS FURNITURE
We reserve the rights no to accept an order if: your payments was not authorised, you have not completed with our T&C, we do not have the stock to full fill the order, or we are unable to delivery the items to your area.
COMPLAINTS
Any complaints must be made in writing by sending us an email to customerservice@jsfurniture.co.uk
Furniture that do not fit in the entrance to your home or on the stairs, are not a subject to complaint or refund.
ACCESSORIES
Any complaint must be submitted within 24 hours of delivery. We will not be able to resolve the issue, provide a replacement or refund after this time.
PRIVACY POLICY
JS FURNITURE doesn t sell or share your name, address, phone number or any other personal information with any other
DELIVERY TERMS
In the product details you can find a list with post code where we are unable to deliver or delivery is available for an additional fee. If you are not sure, please get in touch with our customer service for a confirmation. Please note that your order can be cancelled, even if the post code is not included on the excluded list.
JS FURNITURE reserve the right to change the delivery timescale.
JS FURNITURE reserve the right to revise Terms & Conditions
