Devoluciones14 días naturales
Gastos de devoluciónCorren por cuenta del comprador
Política de devoluciones
Under D.LG. 22.5.1999, n. 185, the consumer has the right to terminate the contract, within 14 working days for goods from the day they are received, without any penalty and without specifying the reason. The withdrawal must be expressed by sending, in the said period of 14 days, a registered letter with acknowledgment of receipt. Within that period of 14 days will be returned to the sender by the buyer-supplier all goods purchased intact and in their original packaging and any manuals, without any lack. Return fees will be charged to the consumer. The products can be returned only if they have not been used or tested or otherwise not in condition of sale. In no case will be accepted products with tampering with breakdowns, lack of accessories. The right of withdrawal is not valid for those who can not be considered consumers by Italian law. Subject to fulfillment of the above, we will refund the amount paid by the consumer within three days from the date of return of the goods by the customer. If this amount has been paid by PAYPAL, we will direct the transfer of the amount on the account of the issuer of the payment, otherwise it will be responsibility of the purchaser promptly provide the bank on which to obtain the transfer (Cod. IBAN and account holder). Details: - The law applies to product purchased in its entirety; - The products must be returned intact and in its original packaging, complete in all its parts (including any documentation and accessories: manuals, cables, etc ...); - The law does not apply to all products related to personal care; - By law, the shipping costs are charged to the customer; - Shipment traced, until receipt of the product in the place, is under the responsibility of the customer; - If the goods are damaged during return shipping, we will notify the buyer, to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the property (if insured); - We are not liable in any way for damage or theft / loss of goods returned by uninsured shipments and traced; On arrival at our facility, the product will be inspected for any damage and / or tampering not caused by transport.