CONDITIONS OF RETURN In accordance with the provisions of the General Law for the Defense of Consumers and Users (R.D. Legislative 1/2007, of November 16), if the purchased product does not convince you completely, you can request a refund, within a period of 14 days from the date you received it. In order to proccedwith the refund is neccesary to fullfill certain requirements: The product must be in perfect condition, with its
original package without deterioration, including screen protectors, ETC. The product must be accompanied by allits accesories and complements, battery, software, covers, manuals,chargers,headphones, etc. If its a product with
a gift or a promotion, it will be mandatory to return also the gift or promotion recived.Under the provisions of article 103.i of the General Law for the Defense of Consumers, only refunds of mobile phones, tablets, video games and software that maintain their original seal will be accepted. No product may contain stickers, seals or adhesive tapes directly on the surface of the article. To initiate the
return procedure, you must send an email to firstname.lastname@example.org with the following information: Order number, Contact Phone, Name and surname, Date of receipt of the product, Reason for return.Once this information
has been received, we will contact you as soon as Gest Point Gsm Sl. Receive the product and verify compliance with the established requirements, the payment will be made as soon as possible, always within a maximum period
of 14 calendar days, in the same way that you proceeded to pay. If the product does not meet the return conditions, we will contact you. WARRANTY: Under R.D. Legislative 1/2007, of November 16, the legal term of guarantee in the delivery of new products is two years. In order to exercise this guarantee, it is essential that the buyer certifies the date of delivery and / or purchase of the product, either with the invoice or the delivery note. The consumer may contact both the manufacturer and the seller to demand the guarantee. In any case Gest Point Gsm Sl will inform the customer of the manufacturer's after-sales service so that he can go directly to it and reduce waiting times. This legal warranty covers the repair or, where appropriate, replacement of the product as a result of the lack of conformity of the purchaser. Both repair and replacement will be free to the consumer, including labor and materials. The warranty does not cover periodic, maintenance or installation checks that the product may require. The legal guarantee does not apply in the following cases: When the product or its identifying signs (serial number, etc.), have been dismantled or manipulated or opened.