Imagen 1 de 3
Galería
Imagen 1 de 3
¿Quieres vender uno?
Zero Outage: Putting ICT Quality First in the Digital Era (Managemen)
USD54,00
Aproximadamente46,42 EUR
Estado:
- ¡Cómpralo ya!Zero Outage: Putting ICT Quality First in the Digital Era (Managemen)
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Envío:
Gratis USPS Media MailTM.
Ubicado en: Rainsville, Alabama, Estados Unidos
Entrega:
Entrega prevista entre el mié. 19 nov. y el mié. 26 nov. a 94104
Devoluciones:
30 días para devoluciones. El comprador paga el envío de la devolución..
Pagos:
Compra con confianza
Sobre este artículo
El vendedor asume toda la responsabilidad de este anuncio.
N.º de artículo de eBay:203322338713
Última actualización el 27 ago 2021 15:59:12 H.EspVer todas las actualizacionesVer todas las actualizaciones
Características del artículo
- Estado
- Narrative Type
- Nonfiction
- ISBN
- 9783319537382
- EAN
- 9783319537382
Acerca de este producto
Product Identifiers
Publisher
Springer International Publishing A&G
ISBN-10
3319537385
ISBN-13
9783319537382
eBay Product ID (ePID)
235983529
Product Key Features
Number of Pages
Xvii, 174 Pages
Publication Name
Zero Outage : Unsurpassed It Quality in the Age of Digitization
Language
English
Publication Year
2017
Subject
Enterprise Applications / Business Intelligence Tools, Management Information Systems, Information Management, Enterprise Applications / General, Information Technology
Type
Textbook
Subject Area
Computers, Business & Economics
Series
Management for Professionals Ser.
Format
Hardcover
Dimensions
Item Weight
146.2 Oz
Item Length
9.3 in
Item Width
6.1 in
Additional Product Features
Number of Volumes
1 vol.
Illustrated
Yes
Table Of Content
Introduction - Zero Outage as a Guiding Principle for IT.- Different Perspectives on Quality.- ISO, ITIL & Co - A Baseline and Orientation How To.- Focus on Quality - Trends and Realities of Business.- Building a Solid Foundation: The Four Comerstones of Quality Management.- Quality in the Organization: From Individual Functions to a Zero Outage Organization.- Operational Quality: Zero Outage Ensures Reliability and Sustainability.- The Zero Outage Quality Roadmap: Ensuring Quality Step by Step.- Quality in Projects: Achieving Success through Standards and Transparency.- From Customer Perspective to Customer Satisfaction.- The Challenge of Statutory Regulations.- Ensuring Maximum Security.- Business Continuity Management: Managing Crises Successfully.- Partners and Supplier Management: Achieving Success Together.- Initiating and Growing a Zero Outage Culture.- Summary.
Synopsis
This reference book shows how the Zero Outage method leads to more stability in operations, more reliability in projects and, ultimately, to greater customer satisfaction. It explains why clear standards for platforms, processes and personnel are essential for ensuring high ICT quality from end to end and what to look out for during changes - the most common cause of IT outages. Readers also learn how to resolve errors as quickly as possible and permanently eliminate them, and why industry-wide collaboration will only be possible with a shared standard of quality. This book is a practical introduction to making your ICT world even more failsafe and efficient. The authors share key knowledge in quality management and offer an exclusive insight into their extensively tested and continually enhanced formula for success: the Zero Outage approach., Introduction - Zero Outage as a Guiding Principle for IT.- Different Perspectives on Quality.- ISO, ITIL & Co - A Baseline and Orientation How To.- Focus on Quality - Trends and Realities of Business.- Building a Solid Foundation: The Four Comerstones of Quality Management.- Quality in the Organization: From Individual Functions to a Zero Outage Organization.- Operational Quality: Zero Outage Ensures Reliability and Sustainability.- The Zero Outage Quality Roadmap: Ensuring Quality Step by Step.- Quality in Projects: Achieving Success through Standards and Transparency.- From Customer Perspective to Customer Satisfaction.- The Challenge of Statutory Regulations.- Ensuring Maximum Security.- Business Continuity Management: Managing Crises Successfully.- Partners and Supplier Management: Achieving Success Together.- Initiating and Growing a Zero Outage Culture.- Summary.
LC Classification Number
HD30.2
Descripción del artículo del vendedor
Acerca de este vendedor
jasox71
99,5% de votos positivos•5,1 mil artículos vendidos
Registrado como vendedor particularPor tanto, no se aplican los derechos de los consumidores derivados de las leyes de protección de los consumidores de la UE. La Garantía al cliente de eBay sigue aplicando a la mayoría de compras. Más informaciónMás información
Votos de vendedor (1.448)
- e***m (375)- Votos emitidos por el comprador.Mes pasadoCompra verificadaFast shipping and good price! Product received as described. Gotta get rid of these pesky blackheads! Ewww.. Thank you! Would buy again! A+++
- o***c (1033)- Votos emitidos por el comprador.Mes pasadoCompra verificadaSecurely packed for safe shipping. Arrived in perfect condition. Great price. Quality product. Thank you.
- t***p (1306)- Votos emitidos por el comprador.Últimos 6 mesesCompra verificadaThese twelve gauge wires are perfect. They came individually wrapped as shown. I would definitely make more purchases from this store. Very positive. Ty12 GAUGE Aluminum Beading Wire Silver by Bead Landing 3 yds.--Lot Of 6 Rolls-- (#204598171978)