Collection options.
We are unable to support ad-hoc callers/collections during the present COVID-19 pandemic. If you wish to collect your purchase in person please message us before attempting to make a collection so we are able to make suitable arrangements.
Warranty Terms & Conditions.
Standard warranty terms are 12 months from date of purchase. In the unlikely case of experiencing what you think may be a defect or fault, please contact us first so that we may fully assist and diagnose, etc. Over 90% of first reported defects or faults are resolved via telephone, eBay message or email without the need for a return. If a product return is required and agreed by us please return the complete product exactly as received together with an accurate fault description plus proof of purchase/original receipt/invoice (from the DOCS ENCLOSED on the original package front) plus any accessories and internal packaging as originally supplied.
During the warranty period you will receive a replacement product from us if available.
For missing accessories such as manuals or other items, please email, message via eBay, or telephone 0174750501.
Warranty will be void in all instances of opened or tampered with products, casings, physical damage, misuse, modification, repair by unauthorised persons, carelessness, and using the product for any purpose other than its intended use.
We always security mark all products and accessories as well as keeping accurate records of all product serial numbers when present; these marks and numbers are always verified upon receipt of a return to ensure any returned product or part originated from us and is within warranty.
Exclusions of warranty.
Product returned with our security marks incorrect or absent, including UV marks, serial numbers, model types, plus other various specific identifying characteristics known to us.
Damage caused by accidents, mistreatment or disasters, such as fire, flood, earthquake, war, vandalism or theft.
Incompatibility with other products or items unless specifically mentioned as being so.
Accessories such as batteries, fuses, bulbs.
In no event shall we or the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages arising as a consequence of using the product for any purpose other than its intended and proper use.
International/Non EU Buyers – Please Note:
* Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
* Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
* These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional P&P charges.
* We do not mark merchandise values below value or mark items as "gifts" - International government regulations prohibit such behaviour.
