Delivery

Your PayPal payment will reach us immediately. Once we receive your payment we will dispatch your order within 24 hours to your registered eBay address. If you need your item sent to an alternative address, you must add the address to your eBay account prior to purchasing. Once your order has been dispatched we will send you an ‘Item Dispatched’ email to let you know that your order is on its way. Expected delivery times are as follows:

UK Delivery:
Royal Mail 1st class - Next working day
Royal Mail 2nd class - 2-4 working days
Yodel 24hr – Next working day

International Delivery:
Royal Mail International - 4-10 working days

Please allow slightly longer for weekends and national holidays.

Returns

If you are not 100% satisfied with your item we will gladly accept it back for a full refund provided your initial request to return the item is within 14 days from the date of purchase. If your initial request to return the item is after 14 days from the date of purchase unfortunately we would be unable to accept the return request.

All returns must be received in perfect re-saleable condition in order for refunds to be granted. If the item you return does not arrive in perfect re-saleable condition we cannot offer any refund.

In order to begin the eBay returns process please view your 'Won' items in My eBay. Locate the item that you have purchased from us and then click on the down arrow on the right hand side. Click on the 'Return this item' option. Please fill out all the necessary information on this page and also give as much additional information as possible as to why you wish to return this item. Once your item has been returned to us, your refund will be processed within 24 hours.

Terms

To be covered by PayPal's Seller Protection Policy we can only dispatch items to your registered eBay address. This is the address you select when completing the eBay checkout process. To have an item sent to an alternative address you must add the address to your eBay account prior to purchasing the item.

Please ensure that all purchases are inspected thoroughly upon delivery. If your item is faulty or defected we must be notified by email within 24 hours. Where possible we will arrange for a replacement item or part to be sent. If the sending of a replacement item or part is not possible we will either arrange a collection and refund or offer an immediate refund.

All our available stock is listed on eBay. We cannot offer any larger quantities than what we currently have listed on eBay, nor are we able to offer any further discounts for purchases of multiple items.

If the auction states that the 'colour/style may vary from the photo shown' then unfortunately we are unable to offer a preference of colour/style.

Due to the vast number of items that we sell on a daily basis, we have an automated feedback system in place. As soon as you have paid for your item our automated system will leave you a positive feedback.