Postage & Packaging:
Your orders will be securely packed and dispatched within one working day. We keep the proof of dispatch secure for our record and can be provided on request. It is customer responsibility to have an updated address on eBay/ PayPal account as this address will be used for dispatch.
In case of multiple orders for the same product we may send the item separately keeping safety of the product
PAYMENT:
We accept PayPal payment. It’s free to join PayPal account. This is the fastest way to shop on eBay and help us in despatching your items quickly.
ORDERS DISPATCH:
Orders are dispatched within one working day after clearing the payment. We despatch Monday to Friday only and not on Bank Holidays and other public holidays.
SHIPPING:
This item is sent through Royal mail second class. Royal mail delivery normally takes 3 to 5 days to be delivered at your door step. We are using Royal Mail services and we do not accept responsibility for delays due to Royal mail services, which are explained on their website and are beyond our controls. However we will make sure that your orders are despatched within one working day after clearing the payment.
TERMS OF SALE & RETURN POLICY:
We have a seven days return policy, so if you are not happy with the product, you can return it to us in the original condition within seven days of its receipt and if returned within 7 days of receiving the item, buyer will be refunded fully. Its customer’s responsibility to return and bear the postage cost, which is not refundable. If you intend to return due to product fault, please contact us through eBay messaging.
OUR MISSION:
To provide best value products with professional services and have a trust based relationship with our valued customers
We are happy to assist you regarding our terms and products. Please contact us on eBay Messaging. Alternatively you can reach us by sending an email to fstrad@yahoo.co.uk. We aim, to respond your email within one to two working days. Thanks for your contact and patience.
