MICHAEL JACKSON BILLIE JEAN SEQUINED GLOVE 80S

UK Payments – We accept payment through Paypal, Postal Order, Cheque or Credit Card.

For Credit Card payments please contact us by phone to complete your order.

International Payments – We only accept Paypal for international orders.

All of our items are in stock and ready to be shipped. We offer same day shipping for orders completed before 3pm.

UK Shipping – All items are ready for express dispatch upon payment being received. 1st class, recorded or next day delivery are available when you check out.

International Shipping – All international orders are sent using Royal Mail Airmail.

Arabesque Returns Policy

Returns

If you wish to return and item you must inform us that you wish to return the item within 7 days after date of delivery. We must receive the item back to us no later than 14 days from when you received it. Please note that whilst the item(s) is within your possession the condition, including the packaging, must be kept in good order as per the original shipping condition. Please ensure that the original packaging accompanies the items being returned, to qualify for a refund. Please note that under no circumstances can the shipping, packing and insurance costs be refunded, as this is all done by third party service providers and vendors. For items with free shipping that are returned, the cost of the shipping will be deducted from the refund.

Customer Satisfaction

In the event that you are not entirely satisfied with your purchase from Arabesque, please feel free to contact our customer care department so that we may be afforded the opportunity to remedy the situation either via a replacement or a refund.
Product defects or faults
In the event of receiving a faulty or defected product from us, please notify us immediately, or within 7 days so that our customer care department may make arrangements for a replacement product or refund.
 
Non Refundable Instances

The following instances will not qualify for a refund: Items that have been used, cleaned, damaged or soiled; items returned without the relevant return authorization email from us; items returned without the original and full packaging in which it was shipped; makeup, eyelashes, masks, wigs and underwear that have been opened; items that are not odor free, such as smoke, perfume and so on; in the case of an item being sealed and you notice that it is not appropriate, please do not open it as this will make the refund null and void.
All returns will be inspected for signs of sabotage.

Return Instructions

Prior to returning any item, please contact our customer care department to inform us that you will be returning an item. Our customer care department can be contacted at any time between Monday to Friday, 11am to 5pm GMT. Alternatively you may contact us via email, in which instance we will confirm such refund accordingly. Should you contact us telephonically please have your original order number, your name and postal code at hand in order for us to confirm your order.

Liability

Arabesque will under no circumstances be held liable for any defect arising from wear and tear, negligence, abnormal conditions, willful misuse or damage, alteration or repair of the ordered item, without the express permission of the company.

Items under Dispute

Items returned that do not conform with or fall within the published Returns policy will be defined as an 'Item under Dispute'. Such items under dispute will not be eligible for a refund, reasons for which will be communicated to you in writing. Items will either be returned to you at your own cost, or will be destroyed after 91 calendar days after receipt by Arabesque.

Late Delivery

In the event that the package arrives late, in other words after your party, you are welcome to return the goods according to the returns policy as highlighted above. Please bear in mind that if the order is urgent you should select an express option, whilst ensuring that you will be available to take receipt thereof. Furthermore you should be aware of the 25% surcharge highlighted below.

ALL REFUNDS (except for damaged goods) WILL BE SUBJECT TO A 20% RESTOCKING & HANDLING FEE, this excludes the posting and packaging fees which will and cannot be refunded due to the fact that this is conducted on a third party vendor basis. Please utilize the registered postal service upon returning an item, or obtain a certificate of posting for your own benefit and protection. If we do not receive your return and you have no tracking number then we will not offer any refund.

Disclaimer

Product images as contained on Arabesque's website may vary slightly from the actual costume itself. Suppliers and providers to Arabesque reserve the right to effect small or minor changes to the costumes, which will in no way interfere with the general concept or quality of the costume in question. You retain your statutory consumer rights.