Henri Lloyd MERCEDES GP Petronas TEAM Jacket PACLITE GORETEX XXL

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We're a genuine seller offering quality items at lower prices. Every item is carefully packaged using the latest technology to ensure safe shipment to you. Enjoy your visit!

• About Us
• Payment
• Shipping
• Terms
• Returns

We generally accept payment by: PayPal only but can be flexible by arrangement please contact us if you haver a.problem. We do not accept telephone credit card payments

• About Us
• Payment
• Shipping
• Terms
• Returns

We take great care packaging every item to ensure safe shipment to you. We charge a shipping fee only to cover our costs of materials and labor. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible.

A tracking number will be provided to Ebay and you can view it on the Ebay "Order" page. and follow it up around the estimated delivery date on www.royalmail.com ( also try your national postal service tracking system depending on the available technology they may adopt the reference)

Estimated Delivery Date:

eBay insist on publishing misleading Royal Mail estimated delivery periods which have no relationship with reality ,this creates false expectations on the buyers part and ultimately can lead to disappointment. We believe in publishing honest realistic (experienced based ) delivery estimations so as not to create false hope

Unless purchased early in the weekend we aim to ship within 24 hours of payment)

Please note the following 'estimated' delivery times depending where you are located on the planet.

Please keep in mind these are only 'estimates' based on our customers experience and may well be a little quicker and occasionally a little slower

UK 1-3 days
Europe * 3-5 days
*Italy 7-14 days
USA 10-21 days ( depending on security clearance , trackable on USPS)
Canada 8-14 days ( trackable onCanada Post)
Australia 14-21 days (trackable on Australia Post)
Middle East 14-31 days
Phillipinnes 14-31 days
Rest of the World 10-21 days


If you require a UK next day service we can send your item by Royal Mail Special Delivery which is guaranteed by 1pm the next working day. There will be an extra charge for this service please contact us for details

If you require this service, the purchase will need to be completed and cleared by 4pm or it rolls to the next working day.

It is the responsibility of the purchaser to research & make payment of any customs duty/import tax that might be payable.

Goods purchased will normally be dispatched the next working day.

US buyers should be aware that the intervention of the US Dept of Homeland Security delays entry of parcels into the USA  . Often there will be a communications gap between Royal Mail stating that a package has been handed over to USPS and USPs actually acknowledging receipt.

 By purchasing our item you are accepting our terms.

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We warrant and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.

 Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. 

Furthermore

1.     The purchaser must complete the sale transaction immediately.

2.    Sam The Croc adheres to all trading rules applied by eBay.

3.     Whilst due care is taken, any errors or omissions in the item details are unintentional.

4.     We are committed to work through any issues you may have in accordance with our policies unless negative feedback has been left or threatened.
 

5.     If negative feedback is left we will deem this as a completion of our obligations and no further resolution will be offered.


6.     Sam The Croc is not directly liable for any loss, theft, or damage to any goods.


7.     If problems do arise, please contact us, and we will endeavour to resolve any issues prior to leaving feedback.


For queries regarding any issue with item received please contact us at Oceanfront.enquiries@sky.com  and indicate your eBay items number with every correspondence , we'll be happy to help .

 Please refer to the Ebay published terms 

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UK Buyers are covered by the UK Distance Selling Regulations and are required to notify us within 7 days of receipt of their order if they intend returning the order.

Please use eBay return option in eBay so that we know which item is being returned to us (If you find your purchase under won/purchased in the Buy section of your My EBay Summary). On the far right column click on the drop down more options and choose "Return this item". Follow eBay’s onscreen instructions, eBay will then contact us that you wish to return the item. Once we have accepted this eBay will inform you to post it back to us.

Having been properly notified we must receive the order back no later than 14 calendar days after the customer signed for the original delivery. Orders received back after this generous 14 day period (specified by EBay) will not be acknowledged unless we have given prior dispensation

Customers are expected to return the order securely at their expense and in the condition sent. We recommend that returns are sent via Special Delivery (that provides compensation for lost mail) Please note Royal Mail no longer offer compensation for lost Recorded Mail. We are not responsible for returns lost in transit.

If you would like to exchange your item for a different size please contact us within 7 days, the item should still have its tags and original packaging and be returned in the condition it was sent in, please arrange for the item to be sent back to us ( the customer assumes responsibility for both the return shipping cost and the replacement shipping cost)

In the event that the customer simply changes their mind or finds that they have not taken into consideration the details clearly stated on the listing we reserve the right to charge a 10% re stocking fee (unless an exchange has been requested, see above) before making any refund.  Re stocking fees may be reclaimed back by the customer against another purchase ( or same or similar value) any time up to 60 days from the date of the original purchase.

Ebay has mandated and or encouraged that on certain sale classifications we are obligated to provide Free or Restricted Price Shipping and or we subsidise part of the shipping cost .Whilst we will continue to honour these terms we do so , so long as the sale remains realised. In the event that the buyer elects to cancel the sale with a view to a refund the buyer acknowledges our right to fairly deduct ( in addition to the above mentioned  re stocking fee) any shipping subsidies applied to the sale. The simpler way of stating the matter is that BUYING ON APPROVAL DOES NOT ATTRACT FREE OR SUBSIDISED SHIPPING

Genuinely faulty goods will be replaced, however we must be advised of any faulty goods upon receipt of the item. It is the customer’s responsibility to pay for and ship the item back to us. If the item is genuinely found to be faulty, we will also refund the postage cost where the customer requests a replacement. If the customer requests a refund we will treat this as a ‘ change of mind’ ( see above )
Refunds or exchanges are conditional upon the goods being returned in the condition they received with the tags still on and in their original packaging

Should we ever inadvertently dispatch the wrong order / size we will make whatever arrangements necessary to ensure a swift cost free exchange.

We operate a returns policy as prescribed in law and reinforced by EBay, we operate fairly where buyers themselves take a reasonable and fair and responsible approach. Our policy is not open ended and is not open to abuse

Any refunds due are actioned via PayPal within 24 hours of the return being received and checked.